Job description

POSITION DESCRIPTION:

This position functions as the key administrative liaison between our providers, and the injured employee, case manager, employer, and insurance company to insure timely care and claims resolution. Oversees such matters as scheduling, communication of sensitive information, return to work status, and timely resolution of claims. The Coordinator will have significant physician and provider contact. Come join a remarkable team where quality care meets quality service, in every dimension, every time.

Demonstrates cooperative work attitude toward and with employees, physicians, physicians’ staff, management, patients, families, visitors, contract service providers and vendors. Consistently interacts in a manner that is friendly, supportive, courteous, respectful, cooperative and professional.

REQUIREMENTS OF THE POSITION:

• High school diploma or its equivalent.
• Minimum of two years healthcare experience, or work comp experience at an employer or insurance carrier.
• Excellent customer service skills and communication / telephone skills.
• Excellent organizational skills and keen attention to detail.
• Able to follow directions quickly and efficiently with varying workloads and interruptions.
• Must be able to multitask.
• Ability to sit for prolonged periods of time.

KEY RESPONSIBILITIES OF THE POSITION

JOB COMPLEXITY, SKILLS AND KNOWLEDGE:

• Builds and maintains relationships with worker’s comp carriers, occupational medicine clinics, and referring providers.
• Coordinates and schedules worker’s comp patient appointments.
• Reviews, verifies, and transmits work status and other reports on all worker’s comp appointments
• In accordance with patient privacy regulations and specific authorization, provides medical records and other necessary information to worker compensation adjuster and/or nurse case manager.
• Performs all functions relating to and ensures timely processing of claims. This includes follow-up of outstanding receivables, contacting patients and the worker compensation adjusters and keeping correct records in the system.
• Research aged accounts and contacts responsible party concerning the aged accounts.
• Schedule and collect payments for IME and EME performed by our providers.
• Performs other duties as may be appropriately required or assigned.
• Must work independently with minimal supervision.

OTHER

Position based in Columbus, MS

Monday through Friday, 8 AM to 5 PM

NO PHONE CALLS PLEASE

About Columbus Orthopaedic

Columbus Orthopaedic Clinic, PA has clinics located in both Columbus and Starkville, Mississippi. Both are open during the day Monday through Friday but are closed on weekends and major holidays. Columbus Orthopaedic Clinic is a growing subspecialty-oriented physician group and has been a trusted provider of orthopaedic care, including spine surgery and pain management, to the residents of Mississippi and West Alabama area for over 40 years. The Clinic proudly serves as the sports medicine provider to numerous area athletic programs including Mississippi State University, East Mississippi Community College, Mississippi University for Women, and local schools.

The Clinic is an affiliate of the Columbus Orthopaedic Surgery Center, which was established in 2003, and is accredited by the JCAHO, as well as programmatically certified by JCAHO for Spine and Total Joint surgery. It was also awarded Blue Distinction Center+ National Designation by BlueCross BlueShield for Spine Surgery and Knee-Hip Replacements which is BlueCross’ highest national recognition for both quality and affordability.

Columbus Orthopaedic Clinic offers paid holidays in addition to Paid Time Off (PTO), medical and dental insurance, uniform allowance, competitive compensation, annual bonus based on performance, and an unusually generous retirement plan. Also, the ability to pay a large portion of childcare expenses with your payroll dollars before taxes are deducted.

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Day shift
• Monday to Friday
• No weekends

Ability to commute/relocate:

• Columbus, MS 39705: Reliably commute or planning to relocate before starting work (Required)

Education:

• High school or equivalent (Required)

Experience:

• health care or work comp: 2 years (Required)

Work Location: In person

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