Job description

Position Summary: The Work Management Technician will work with one of our major customers through the implementation of a new work management system to get our employees up to speed in both their specific vertical role, and the overall needs of the Company. Work Management Technicians often have backgrounds in business, systems, leadership, human resources, development, and education.
Company Overview:
Pike was founded in 1945 as Floyd S. Pike Electrical Contractors. Duke Energy was Pike’s first customer, and remains one of the Company’s largest customers today. Pike provides engineering, construction and maintenance for distribution and transmission powerlines, substations, Engineering, Procurement and Construction (EPC) projects, as well as renewable energy projects. We are also a recognized leader in storm restoration.
Pike’s clients are investor-owned utilities, electric co-operatives and independent power providers. Pike has successfully developed long-term partnerships with its clients, some of which date back to the formation of the Company.
Essential Functions:

• Identify new work in the customer’s online Work Management System
• Process work documents to create actionable projects for field employees
• Receive and process project information for underground utility lines
• Distribute project information to other departments to help facilitate their work
• Update project information and status in the work management system
• Submit and track service requests
• Report project status information to project supervisors
• Maintain schedules for field crews and advocate for them
• Interface with the customer’s Work Management System specialists

Qualifications:

• High school diploma or GED
• Familiarity with work management systems or processes
• Ability to plan, multi-task and manage time effectively
• Strong communication skills, both written and verbal
• Familiar with Microsoft Office

Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to see, talk or hear. The employee frequently is required to sit; stand; walk; use hands to finger, handle or feel; and reach with hands and arms.

Work Environment
While performing the duties of this job, the employee is not substantially exposed to adverse environmental conditions (such as in typical office or administrative work). The employee may be subject to one or more of the following atmospheric conditions that affect the respiratory system of the skin: fumes, odors, dust, mists, gases, or poor ventilation.

Pike is an Equal Opportunity Employer
EOE/Minorities/Females/Vet/Disabled
Pike Electric, LLC is a Non-Union Company

NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as requested to meet the ongoing needs of the organization.

Job Type: Full-time

Pay: From $16.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Ability to commute/relocate:

• High Point, NC: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location

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