Must have a Class M Motorcycle License!

Summary Description

Provides assistance to all employees of the service department. The job responsibilities include: inventory, organizing bikes, loading and unloading trucks of motorcycles, being able to lift 50 pounds, and have their M class license.

Key Result Areas

• Helping Service Personnel
• Customer Service

Major Duties and Responsibilities

1) Helping Service Personnel

• Ability to accept and follow directions.
• Help Service Department employees to run an efficient and customer oriented department.
• Wash Motorcycles. Ensure they are cleaner than when customer dropped them off.
• Assist Technicians with keeping the service department clean and organized.
• Assist with new motorcycle un-crating and set-up.
• Maintain and periodically check inventory of charged motorcycle batteries.
• Re-fill stock of oil, electrolyte material, or other supplies, as needed.
• Assist technicians or other dealership personnel, when asked.

2) Customer Service

• Greet external customers immediately, in a courteous and friendly manner.
• Handle requests quickly, and courteously.

Supervisory Responsibilities

• No Supervisory Responsibilities

Commitments

• Follow directions
• Ask questions when in doubt.

Qualifications & Job Requirements

• Ability to accept and follow directions.
• Demonstrated willingness to work flexible hours.

Physical Demands

• The noise level in the work environment is occasionally loud.
• Occasionally requires the ability to bend, stop, crouch, reach, and lift 50 lbs of material.
• Spend the majority of the day on your feet.

Working Conditions

• Frequently works near moving mechanical parts.
• Is potentially exposed to battery acid, gasoline, chemical cleaning materials or other toxic materials commonly found in a motor vehicle service department.
• Occasionally, exposed to exhaust fumes or other airborne particles.

Commitments

• Treat all employees and customers fairly, courteously, and with dignity.
• Be prompt and available for flexible scheduling.
• Demonstrate professionalism in providing customer service.
• Accept direction, follow instructions and work well with others.

Qualifications & Job Requirements

• Must have ability to get along with broad customer base.
• Proactive and self-controlled work ethic; Self-starter.
• Good organizational and excellent time management skills.
• Exceptional skills of customer service.
• Able to develop and maintain good relationships with customers.
• Able to handle a multi-tasking environment.

Job Type: Full-time

Salary: $13.00 to $14.00 /hour

Our team building focus will provide you with tools that you serve you in all of your future endeavors:

• Guest Services Training- including professional interaction and communication techniques;
• Problem-solving skills– our days are always changing and require quick thinkers;
• Team building is a core for what we do. You will interact and be a part of delivering outstanding hospitality services;
• Get to know your favorite car brands– love cars? This is the perfect job for you.

Why join our team?

Great earning potential – We recognize great people! Your earning potential will grow quickly with our company. Getting exercise makes it even better!

Alliance Service Group is an energetic and growing company. You will gain new skills and work with great people

Job Types: Full-time, Part-time