The Pioneer Woman Mercantile is a destination bakery, deli, and general store in Pawhuska, Oklahoma. It is a place of gracious hospitality, generosity, and joy, where every customer makes themselves at home and where team members thrive in a fun and positive environment.

We are looking for folks that:

• Will fully embody The Mercantile culture, delivering an outstanding customer experience—-one filled with kindness, joy, gratitude and delight! Mercantile staff is always friendly, warm, welcoming and open with all visitors and staff.
• Are able to thrive in a fast-paced, high-energy, busy work environment.
• Have flexibility with working hours, weekends and holidays. Work hours will be based on business needs and store hours.
• Are willing to go above and beyond to get the job done.

Warehouse staff is responsible for receiving and organizing merchandise, as well as filling and shipping customer orders in a manner that represents the hospitality, generosity, and care of The Pioneer Woman Mercantile. Roles include order picking, order packing, receiving clerks and support personnel.

Duties

• Order Picking: Efficiently pick customer orders for shipment, ensuring that the correct number and type of product is picked for shipments.
• Order Packing: Responsible for preparing customer orders for shipment by placing them into containers that represent The Mercantile brand and ensure product safety. Assemble various types of merchandise. Tag or mark orders as requested. Gift wrapping orders when requested.
• Verification: Must verify, clean and prepare items for shipping.
• Quality: Ensure inbound and outbound shipments are accurate and free of damage.
• Inventory: Conduct physical inventories as required.
• Security: Maintain a clean, neat, and orderly work area. Assist in maintaining the security of the warehouse. Conduct operations in a manner that promotes safety.
• Repack: Repack and weigh any orders that require such handling when necessary. Report quality variances.
• Loading: Loads and unloads cartons/merchandise to and from delivery vehicles, conveyor systems, etc.
• Delivery: Filling orders for The Mercantile. Label merchandise properly, press clothes and hang to go to The Mercantile. Deliver and stock the shelves.
• Other duties as assigned

• Ability to change tasks immediately upon request maintaining a positive attitude
• Ability to do physical work such as emptying trash, cleaning the warehouse, and loading/unloading product
• Adaptability to take ownership of any task assigned without needing to be micromanaged
• Ability to change tasks immediate and maintain a positive attitude
• Must be able to read and count accurately, do simple math, and write legibly
• Ability to learn systems and processes
• Strong organization skills that reflect ability to prioritize tasks and pay excellent attention to detail
• High levels of follow through, accountability and initiative