The primary role of the Warehouse Assistant includes the receiving and processing of incoming stock and materials, picking and filling orders from stock, packing and shipping orders and managing, organizing, and retrieving stock in the warehouse. Forklift operation. This position is a full-time position.

About us

We are a greenfield organization, founded in 2022 and based in Cincinnati, Ohio, with the mission to bring reliable, high-speed Internet access to small towns in the Midwest. We have an experienced team of telecommunications executives, who have previously built and operated fiber optic networks and have a $250M equity investment from an experienced, telecommunications investor, Oak Hill Capital Partners. We began construction in several cities in Northern Ohio and expect to begin providing service to customers during the 4th quarter 2022.

Responsibilities

· Operate forklift.

· Lifting 50 lbs. or more.

· Assist with receiving, unloading, counting, and stocking physical inventory in the warehouse.

· Open boxes, crates, and other containers

· Ensure orders are processed efficiently and that the delivery of materials meets customers’ expectations and business timelines.

· Pick items according to the Order form.

· Inspect items to ensure they’re not damaged or faulty and adjust inventory accordingly.

· Pack item according to specified packing guidelines

· Ship and fulfil customer orders in Inventory system, inputting appropriate tracking numbers and links.

· Maintain safe and clean work environment by keeping shelves, inventory space and workstations neat; sweep and vacuum.

· Organize warehouse and work area for orderliness at all times.

· Wear the proper safety equipment.

· Order new supplies in a timely manner, including pre-paid shipping packaging, stationary, tissue paper, boxes, etc.

· Constantly work to improve processes.

· Make suggestions for productivity improvements.

· Communicate and collaborate with other team members.

· Train and guide new warehouse workers.

· Perform stock takes bi-annually on all products in the warehouse.

· Ensure that internal delivery processes are adhered to.

· Identify errors and eliminate root cause using robust countermeasures.

· Sustain corrective actions to eliminate repeat issues.

· Monitor and maintain stock accuracy by ensuring physical stock is in line with the inventory management system and ensure all stock movements are recorded to ensure accuracy.

· Liaise with customers, suppliers, and transport companies as and when required in a timely manner.

· Ability to be resilient, assertive, optimistic, and open to change.

· Good understanding of customer deliverables and the impact failure/cost of poor quality

· Assist with warehouse sales, including working weekends where required, bump in and bump out.

Required Experience

• 2 years’ Experience

• Forklift Certification is required for Class 1, 4 and 5.