Volunteer Manager

Full Time
Aiken, SC 29801
Posted
Job description
Company Overview:
The Volunteer Manager assesses and develops volunteer programs and projects. Manages recruitment, training, on-going education, and assignments for Hospice Volunteers according to regulatory and state guidelines. Tracks, evaluates, and reports Hospice Volunteer hours and roles performed to Executive Administrator/Executive Director/Director of Clinical Operations at specified intervals. Develops and participates in community outreach and education projects.

At LHC Group, we embrace a culture of caring, belonging, and trust and enjoy the meaningful connections that come from it: for the whole patient, their families, each other, and the communities we serve—it truly is all about helping people.
We strive to offer benefits that reward the whole you!
  • employee wellness programs
  • flexibility for true work-life balance
  • holidays & paid time off
  • continuing education & career growth opportunities
  • company-wide support & resources to help you achieve your goals
Take your career to a new level of caring. Join us.

Trinity Hospice of Aiken
, part of LHC Group is the preferred post-acute care partner for hospitals, physicians and families nationwide. From home health and hospice care to long-term acute care and home and community-based services, we deliver high-quality, cost-effective care that empowers patients to manage their health at home. Hospitals and health systems around the country have partnered with LHC Group to deliver patient-centered care in the home. More hospitals, physicians and families choose LHC Group, because we are united by a single, shared purpose: It's all about helping people.
Essential Functions:
  • Assures that the program meets the standards set by regulatory or certification bodies, and company pillars, regarding the participation of volunteers.
  • Submits timely reports to the Executive Director and Director of Clinical services regarding volunteer activities and levels of participation assuring compliance of 5% regulatory volunteer participation hours.
  • Meets with patients, caregivers, families, and hospice team to coordinate patient care related volunteer assignments.
  • Assigns volunteers to appropriate activities.
  • Monitors reports from the volunteers and brings urgent items to the attention of the appropriate supervisor.
  • Maintains accurate and timely volunteer activity care plan documentation in the electronic medical record system in compliance with federal and state standards and regulations.
  • Directs and documents an on-going recruiting effort to increase volunteer participation.
  • Screens all potential volunteers.
  • Maintains volunteer personnel files, ensuring that all regulatory requirements are met timely and according to state and federal regulatory requirements.
  • Supervises the orientation and training of volunteers.
  • Plans, conducts, and maintains records for volunteer training classes.
  • Monitors and evaluates volunteers’ performance.
  • Implements on-going continuing education programs for volunteers.
  • Conducts volunteer appreciation activities.
  • Administers annual evaluations to Hospice Volunteers.
  • Provides direction for the solving of problems involving volunteers.
  • Participates in the QAPI program and processes.
  • Maintains personnel file, completes assigned competencies through LHC Connect and attends in-services if applicable.
  • All other duties as assigned.
Education & Experience:
  • High School diploma or equivalent is required
  • Associates degree or work equivalent preferred.
  • Experience in working with people in a management or supervisoral role preferred.
  • Experience in a health care environment preferred.
Skill Requirements
  • Excellent writing and presentation skills
  • Current CPR certified, driver's license, valid vehicle insurance and access to a dependable vehicle, or public transportation.
  • Effective communication skills with a positive and outgoing attitude.
  • Ability to coordinate and evaluate volunteer services.
  • Strong computer skills. Experience with MS Office Suite. Ability to learn muliple applications.
  • Excellent time management and organizational skills, consistent and flexible in a changing environment.
Equal Opportunity Employer – vets, disability.

Must be fully vaccinated or be willing to complete full vaccination by date of hire and proof of vaccination will be required. If permitted by state law, the company will consider requests for religious or medical exemptions.

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