Job description

Come be a part of one of the Best Places to Work companies where improving the lives of those we touch is the reason that we exist. The Matrix Companies is an entrepreneurial, risk management organization with unlimited growth potential. If you are passionate about performance, driving the profitability of a growing company and exceeding expectations at all times – Matrix is right for you!

WORKFORCE SERVICES

Program Manager - Workforce Services

IMMEDIATE SUPERVISOR

Director of Workforce Services

GENERAL STATEMENT OF DUTIES

To provide staff supervision and assist with CARF coordination to ensure that Workforce Services programming is delivered with consideration to company mission, compliance with CARF, Matrix Policies & Guidelines and adherence to OOD standards. Provide direct services to participants referred to Workforce Services by Opportunities for Ohioans with Disabilities. Meet all specified performance outcomes and goals.

KNOWLEDGE AND SKILL REQUIREMENTS

Have a thorough understanding of how to manage staff, develop quality programing and services, and coordinate accreditation. Possess a solid understanding and knowledge of what is required to implement policies, quality assurance activities and training procedures. Understanding of the Americans with Disabilities Act, career counseling and testing capabilities, knowledge of disability, job preparation and development techniques and rehabilitation practices and principles. Have good social and communication skills, patience, and time management. The ability to demonstrate confidence, honesty, reliability and adhere to professional code of ethics. Possess appropriate certification and credentials. Knowledge in the use of computers and basic office software (Word, Excel). Be goal oriented and highly organized.

ESSENTIAL JOB FUNCTIONS

The following is a summary of the essential functions of this job. The individual may perform other duties, both major and minor, that are not mentioned below. Essential functions may change from time to time.

Supervision and Program Development

• Implement program development activities to ensure Workforce Services programing is carried out in efficient, legal, and quality driven manner
• Assist with hiring and training of staff
• Recruit, evaluate, coach, and supervise staff
• Make recommendations to Director as needed to improve efficiency, effectiveness, or satisfaction of Workforce Services
• Set personal and team goals quarterly (GGOB)
• Foster relationships with Opportunities for Ohioans with Disabilities and other referral sources

Service Delivery

• Perform tasks necessary to provide Career Counseling, Vocational Evaluation, Job Seeking Skills Training and job Development services to participants in accordance with OOD VR Provider Manual Guidelines and Matrix Policy and Procedures
• Proficiently communicate with Vocational Rehabilitation Counselors and participants to ensure services are delivered in an efficient and effective manner
• Comply with the standards set forth by Matrix Vocational Solutions
• Perform other related duties as assigned

Documentation

• Complete written reports on each case in accordance with requirements specified by Opportunities for Ohioans with Disabilities in Vocational Rehabilitation Provider Manual
• Enter billings and outcomes information into Matrix systems as specified by Matrix Policy and Guidelines
• Follow all documentation guidelines in compliance with CARF

CARF Accreditation and Quality Assurance

• Implement policies, guidelines and plans that ensure compliance with CARF standards
• Assist with the coordination of the accreditation process
• Assist with the completion of all CARF maintenance and follow up activities as identified by CARF
• Assist with the implementation quality assurance activities
• Gather, monitor, and communicate identified program outcomes

QUALIFICATIONS

The following qualifications are the minimum requirements necessary to perform the essential functions of the job.

1. Certification or Licensure such as CRC, PC, LSW, LISW preferred

2. Master’s Degree in the Human Services or Health Care Field preferred

3. Thorough knowledge of the Rehabilitation field, trends and methods

4. Must have thorough knowledge of disability

5. Must have a valid driver’s license with reliable transportation and willing to travel

6. Must have excellent communication skill and problems solving abilities

Job Type: Full-time

Pay: $50,000.00 - $70,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift

Education:

• Bachelor's (Preferred)

License/Certification:

• Driver's License (Required)

Work Location: On the road

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