Virtual Financial Service Representative

Myrtle Beach, South Carolina Market

Corning Credit Union is seeking a Virtual Financial Services Representative for the Myrtle Beach, South Carolina market. This role requires strong sales, service, and relationship building skills, as well as the flexibility to provide exceptional, “one-stop” service to our members to meet all of their financial needs.

Corning Credit Union (CCU) is one of the leading credit unions in the nation with $2.3 billion in assets and more than 150,000 members worldwide. Headquartered in Corning, NY, we also have facilities in Wilmington, NC, Myrtle Beach, SC, and Franklin County, PA.

We're committed to helping our members prosper by being a trusted advisor for financial services. CCU’s vision is simple: “To provide better service to our members than they receive anywhere else in the world.” Our growth is fueled by that vision, and it doesn’t stop with our members. We are also committed to being an employer of choice, and we foster a strong service culture within the organization. Teamwork, open communication, and valuing the individual are just a few of the key performance standards that help us provide an exceptional work environment for our exceptional team.

If you share our passion for serving others, then CCU is the place for you to build a rewarding career.

Duties and Responsibilities:

• Responsible for meeting a wide-range of member needs through the seamless integration of Lending and Membership
• Assists members with completing membership and/or loan requests through video conferencing technology, electronically and over the telephone
• Responsible for making sound lending decisions by effectively analyzing information gathered during applications
• Educating members about our products and services, while making recommendations that meet or exceed their needs and contribute to a lasting relationship

Skills:

• Prior knowledge in consumer lending, membership operations and regulations
• Strong customer service skills
• Possesses strong communication skills and the ability to communicate openly with members
• Ability to work well in a fast paced, high volume lending environment
• Strong written and oral communication skills
• Detail orientation with strong organization and follow-up skills
• A high level of initiative
• Excellent judgment and analytical skills with the ability to think outside the box when working with complex situations
• Proficiency in Microsoft Windows applications

Requirements:

• A Bachelor's degree in business or finance is preferred, commensurate work experience considered.
• Prior/recent experience in Membership and Consumer Lending with loan approval authority required.
• Ability to work work on location in our Myrtle Beach, SC offices.

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.