Veterinary Receptionist (CCS) - Centreville
Full Time
Centreville, VA 20120
Posted
Job description
VETERINARY RECEPTIONIST / CLIENT CARE SPECIALIST (CCS)
Caring Hands Animal Hospital is seeking a dedicated, enthusiastic professionals to join our team! We are seeking career-oriented individuals who are committed to the profession, value compassionate care and teamwork, and will put forth the extra effort needed to achieve the high-quality service our clients expect.
About Us
Caring Hands Animal Hospitals are large, well-equipped, AAHA-accredited facilities. We offer convenient hours six days a week and have an open-door policy to provide excellent service to our clients. Our full-service hospitals offer state of the art care for our patients including computerized patient records, digital radiography, and in-house laboratory.
What We Offer
Caring Hands offers a comprehensive benefits package including 401(k) with employer match, Roth(k), medical, dental, and vision insurance, PTO, CE allowance, paid life and AD&D, Flex Spending Accounts for medical and dependent care, Health Savings Account (HSA), optional supplemental insurance, and discounts on personal pet care. Full-time employees are offered paid time off.
We also encourage the growth and development of our pet care teams. We support this by offering an individualized training program, team mentorship and continuing education.
If you enjoy a fun, fast-paced energized environment in which you can develop and grow, Caring Hands is the place for you!
Veterinary Receptionist (CCS) Qualifications/Requirements
The primary role of all Caring Hands Animal Hospital employees is to ensure that our clients and patients experience top-notch customer service and excellent patient care. Specific responsibilities of the Veterinary Receptionist include:
- Strong Customer Service skills. Ability to effectively communicate and educate clients.
- Be proficient in a variety of administrative skills and techniques ranging from but not limited to: data entry, filing, faxing, emails, use of office equipment, etc.
- Operate a high volume multi-line phone system, make and receive calls.
- Ability to maintain the appointment schedule. Scheduling appointments (exams, surgical procedures, etc.), monitoring for changes and adjust as needed
- Knowledgeable of small animal practice include wellness, vaccine schedules, preventative medications and routine lab work
- Record all pertinent medical, client and case related information in the patient record accurately with appropriate grammar and terms
- Greeting guests and appointment check in/out.
- Ability to process client transactions and assist in accounting of cash drawer; run end-of-day transaction reports
- Maintain a clean and orderly facility.
Qualified applicants will have the following traits & abilities:
- Previous relevant experience desirable
- Must be 18 years of age or older
- Excellent communication skills, and teamwork abilities. Must be motivated to maintain our standards of excellent client services and high-quality patient care. Be a team player with exceptional client service and communication skills, attention to detail with a positive and compassionate attitude
- Strong computer skills. To perform this job successfully it will be necessary to become proficient in the use of the practice management software (AviMark).
All potential new hires are required to pass a criminal background check and drug test.
COMPENSATION
Salary starting at $16/hour, based on experience.
www.arclintfl.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, www.arclintfl.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, www.arclintfl.com is the ideal place to find your next job.