Job description
Crossroads Animal Hospital is a 7,400 square foot facility, 1,500 of which is a beautiful newly renovated boarding and grooming facility. We are a full-service veterinary clinic that is AAHA-accredited and feline friendly. We have a dedicated surgery suite, access to digital radiographs, ultrasound, surgical laser, endoscopy, acupuncture, and Cornerstone. We are a multi-doctor practice and have a large team of support staff! We treat our clients like family and pets as one of our own.
We are seeking a dynamic Practice Manager to join our hospital team!
About the Position:
In partnership with the Lead Veterinarian, the Practice Manager plays an integral role in leading the hospital team and providing excellent customer service to our patients. The practice manager is responsible for day-to-day hospital operations and serves as a liaison between the hospital team and our corporate support functions, including: marketing, payroll, IT, recruiting, finance, etc. This is a full-time position reporting to the Regional Director of Operations.
Key Responsibilities Include
- People Management: recruiting, developing, disciplining, and terminating paraprofessional staff, including annual performance reviews
- Financial Management: overseeing the hospital’s P&L, including accounts payable/accounts receivable, payroll, and inventory
- Customer Service: resolving client issues and escalations and overseeing follow-up communications
Qualifications
- Minimum of 3 years’ experience in a supervisory role
- Veterinary practice management experience preferred, although we will also consider strong candidates from other service industries (i.e. human healthcare, retail, restaurant, hospitality).
- A positive, can-do attitude; strong people skills/emotional intelligence; willingness to roll up your sleeves and chip in to help the team
Benefits:
- Health Care Plan (Medical, Dental & Vision Options)
- 401k Match
- Generous paid time off (PTO)
- Six (6) weeks of paid Parental Leave
- One (1) Work/Life Balance day off
- Short-term and long-term disability options
- Supplemental insurance options
- Discounted Veterinary Care
- Corporate discount program
- Opportunity to make an impact in your community while tackling a challenging variety of tasks and the ability to help animals among a great team of people!
Oxford, Mississippi is located about 75 miles southeast of Memphis, Tennessee. Although the town is known for their very own University of Mississippi, commonly referred to as "Ole Miss", you can find something to do for everyone here. The Courthouse Square features various boutiques, museums, art galleries, and restaurants with great Southern food. There are plenty of historical sites to visit where you can learn all about how Oxford became what it is today. Ole Miss hosts some exciting sporting events, such as classic tailgates and football games, but the campus also features art and antiquities. There are some beautiful nature trails to walk, hike, or bike. If you like day trips, other popular towns such as Birmingham, Destin, and Little Rock are only a drive away.
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