Job description

Have you dreamt of being a superhero?

It’s a bird, it’s a plane…No, it’s the superhero staff of Arkle Veterinary Care. Faster than a greyhound, more power than a bull mastiff, and able to leap obstacles in veterinary medicine in a single bound. Like any great team of superheroes, we are versatile and passionate. Do you thrive on bringing joy to people? Does it satisfy your inner soul to fix problems before they become an issue?

If this is beginning to sound interesting, please keep reading.

We are looking for a person who holds themselves to the highest level of accountability. Our perfect superhero embraces and flourishes in a fluctuating environment yet is still able to stay ahead of the game with a positive attitude. We need an experienced, strong team player who can build relationships with a clientele who is as diverse as we are! We are seeking a reliable team member who understands they are the face of our organization. Someone who strives for excellence and is willing to go above the status quo and help us grow. Even after a hard, emotionally draining day, your personal standards will not lag, you will ensure that every single one of your responsibilities have been completed because you simply want to do the best job possible!

Do we still have you? Okay, let’s talk a little about what we have to offer.

Our practice offers a four-day work week and rotating with other staff every other Saturday. We offer paid time off, ancillary benefits (life and cancer insurance), employee discount and paid holidays! We are a community oriented private practice who is working hard to continue to strengthen our team by finding the right people to join us! There will be many opportunities to learn and acquire new skills to add to your utility belt!

Are you the worm on our hook? Let’s work on reeling you in.

First, we are only doing both curbside and in-room appointments. Since Covid began, we added and maintain higher than normal sanitation practices to keep ourselves, clients, and patients safe. Safety is paramount. And yes, our team is like a small family for better or for worse; we will immediately accept you into the fold. We will laugh and cry with you, celebrate your successes and prop you up when you need it. We will hold you to high expectations every day and we will thank you for a job well done. We want you to succeed and be happy with your role in our practice because if you are happy and successful, so are we. We have been servicing the Smyrna area for over 20 years. Within in the last 3 years, we have become a 2-doctor practice, improved our in-house lab work abilities and provide veterinary care to Angels Among Us Rescue Dogs. We will continue to grow and evolve with the right people who share our values: teamwork, growth, trustworthiness, cheerfulness, and communication.

What we need from you:

We are looking for a person who wants to be our star customer service rep! Our candidate must be proficient in using POS systems, databases, and a multi-line phone system. Telephone etiquette is a number one priority as is extreme attention to detail. Working at our front desk requires constant movement, you could be cleaning an exam room, escorting a pet to/from the building, or preparing medications for approval. We expect you to work with the team by pulling your weight; a proactive can-do attitude is essential.

The most critical parts of your job are knowledge, attention to details and customer service skills. Interacting with our clients as if they were the first call of your day, cheerfully with patience, compassion and respect is an absolute requirement – no matter how “bad” the prior phone call may have been. We expect you to follow through on any given task and ensure that all daily tasks are completed by the end of the business day.
Are you the perfect fit for our superhero staff? If so, please reply with your resume and a cover letter explaining why you would fit perfectly in the empty slot in our box.

Job Type: Full-time

Pay: From $14.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Weekend availability

Ability to commute/relocate:

• Smyrna, GA 30080: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Veterinary: 1 year (Preferred)
• Customer service: 1 year (Required)

Shift availability:

• Day Shift (Required)

Work Location: One location

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