Veterinary Customer Care Representative
Job description
We are a privately owned Veterinary Hospital in Milwaukie Oregon. Come join our team of compassionate and dedicated animal lovers!
Our ideal candidate is able to work in a fast paced environment while maintaining accuracy and empathy for pet parents. We pride ourselves on our meaningful client relationships and expect excellent customer service from every team member, every time. Additionally team members should:
-Foster positive communication in the work environment by participating in a collaborative culture, coming to work each day assuming positive intent.
- Show compassion and patience for people experiencing distressing events.
- Demonstrate a high level of emotional intelligence and maturity.
- Have 2 or more years of customer service experience in a high volume environment
- Be familiar with basic office equipment operation
- Be familiar with or able to learn various technology platforms
- Have a growth mindset.
Preferred qualifications:
3 years small animal veterinary experience
Familiarity with Veterinary practice management software (Cornerstone even better!)
Please submit a cover letter describing your relevant experience and what interested you in our position. Please complete the Indeed assessments. Incomplete applications will not be considered.
Job Type: Full-time
Pay: $20.00 - $23.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Day shift
- No nights
Ability to commute/relocate:
- Milwaukie, OR: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Customer Service: 2 years (Required)
- Veterinary: 3 years (Preferred)
Work Location: In person
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