University Retail & Postal Associate

POSITION: University Retail & Postal Associate

SUPERVISOR: University Retail & Postal Manager

DEPARTMENT: University Retail & Postal Center

GENERAL JOB DESCRIPTION

We are seeking a friendly and customer-service oriented individual to join our university retail and postage team as an associate. As the University Retail and Postage Associate, you will be responsible for providing excellent customer service and supporting the day-to-day operations of the university retail store and postage services.

MAJOR DUTIES & RESPONSIBILITIES

• Provide excellent customer service to university community members and visitors in the retail store and postage services areas.
• Assist with inventory management, including receiving and processing shipments of merchandise and supplies, restocking shelves, and conducting periodic inventory checks.
• Process sales transactions, including handling cash and credit card payments and operating point-of-sale systems
• Assist with the coordination of outgoing and incoming mail and packages, including weighing and labeling items, tracking packages, and ensuring compliance with USPS regulations.
• Assist with marketing and promotional activities, including setting up displays and signage, distributing flyers, and engaging with customers to promote products and services.
• Collaborate with other departments and organizations on campus to provide excellent customer service and meet the needs of the university community
• Maintain a clean and organized retail store and postage services area
• Other duties as assigned by the Retail and Postage Manager

QUALIFICATIONS FOR THE JOB

• High school diploma or equivalent
• Customer service experience preferred
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment and manage multiple tasks simultaneously
• Attention to detail and accuracy in handling financial transactions and tracking packages
• Ability to stand for extended periods of time and lift up to 50 pounds
• Familiarity with retail software and inventory management systems is a plus
• Knowledge of USPS regulations and procedures is a plus