RTN Federal Credit Union is looking for a friendly, outgoing, versatile individual to work directly with our customers (members) with their financial service’s needs. This is a full-time position from Tuesday through Saturday that is based out of our Tewksbury branch.

Duties include but are not limited:

• Proficient in all aspects of member service including processing consumer loans from application to closing.
• Assists members with first mortgage and Home Equity applications.
• Conducts Home Equity loan closings.
• Identifies opportunities and refers member to RTN Financial & Retirement Group.
• Identifies opportunities and refers member to RTN Realty Group.
• Promotes RTN Insurance Agency by assisting members with their insurance needs.
• Assists management with daily operations and professional requirements.
• Ability to meet goals as established by management.
• Develops and deepens members' relationships by demonstrating ownership and resolving members' problems efficiently, and by turning servicing requests and routine transactions into opportunities to enhance our members' financial well-being.
• Successfully completes all required registrations or certifications as needed.
• Required to travel to other branches as needed.
• Required to work Saturdays.
• May perform other functions of an equal value as may be required.

Qualifications:

• Self-motivated
• Excellent verbal and written communication skills
• Ability to work with people at all levels and take the initiative to go above and beyond basic customer service
• Knowledge of a second language is a plus.

We offer a wide array of benefits including:

• Health coverage through Blue Cross Blue Shield (77% employer paid).
• Free dental, vision, and group life insurance for full-time employees.
• Flexible Spending Account (FSA) allows for pre-tax contributions for qualified expenses.
• Annual employer contribution to the FSA for employees enrolled in our health plan up to $500 based on the plan selected.
• For those who already have health coverage up to $1,000 paid to you per year.
• Vacation, sick time, and personal days.
• Tuition reimbursement up to $4,000 per year.
• 401(k) match of 50% up to 6% of your 401(k) contribution including Roth 401(k).
• Monthly Profit Sharing contribution of 3% of employee salary into the 401(k) plan.
• Voluntary benefits include additional life insurance for self, spouse and dependents.

RTN Federal Credit Union offers a wide range of banking products and services and our staff is committed to providing excellent customer service. We "give back" through a variety of sponsorships, drives, and community events. Our work environment is fast paced and customer focused.

If you enjoy helping people and have the experience we seek, we'd love to hear from you.