Travel Clerk

- (220000QU)

“CWTSatoTravel is the largest travel service provider to the world’s most important customer- the U.S. military and government. We have offices in the United States and Guam, Belgium, Germany, Italy, Japan, the Netherlands, the United Kingdom, the Spain and the Azores. We are a division of CWT. We have a proud 72 plus year history in servicing the US military and are always looking for a new talent to help us grow as a team. We encourage you to check out our career opportunities and start your journey with CWTSatoTravel today.”

Position Overview

CWTSatoTravel is seeking a Travel Clerk. As a Travel Clerk, your duties will be to assist TEC with non-client facing work that will allow the TEC to assist clients at expected service level for the US Secret Service in a 24X7 environment.

Position Description

1) Performs data entry to update and maintain statements for the branch/es.

2) Processes and distributes statements with accuracy and in an organized and timely manner.

3) Enters and processes refunds for ARC/AR personnel.

4) Logs, copies and files travel documents and statements as requested.

5) Performs all duties and responsibilities in a timely and effective manner in accordance with established company policies to achieve the overall objectives of this position.

6) Promotes a productive and harmonious working relationship with their team and between other company employees which will be conducive to maximum employee morale, productivity and efficiency/effectiveness.

7) Projects a favorable image of the Carlson companies to promote its aims and objectives and foster and enhance public recognition and acceptance of all of its areas of endeavor.

8) Keeps immediate superior promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action which may be taken.

9) Performs other duties and responsibilities as required or requested.

Experience & Education:

• High School diploma
• 1+ years of experience working in a customer service environment
• Knowledge, skills and abilities (KSAs)

• Previous clerical experience and figure aptitude

• Good telephone skills

• Strong verbal and written communication skills

Additional Qualifications

Because this position is directly with our Federal Government client, the government requires that the successful candidate be a US Citizen. Authorization to work in the US is not sufficient for this position. Additionally, you will be subject to a company and government background investigation including a criminal history review.

CWT is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status.

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Primary Location US-DC-Washington

Work from home No

Employment type Standard

Job Family Travel Counselors

Scope Regional

Travel No

Shift Day Job

Organization TX_Military & Government

Experience Level Less than 1 year

Job Posting Jan 11, 2023

As an Equal Opportunity Employer/Affirmative Action employer, the organization will not discriminate in its employment practices due to an applicant’s race, color, religion, sex, national origin, veteran status, disability status, sexual orientation, gender identity or any other federal, state or local protected class