Job description

This position will be responsible for all phases of their terminal operations as it applies to Earl T. Wadhams, Bulk Milk Carrier. Compensation is based on experience.

Requirements

Education: High School Diploma, Associates Degree, Bachelors Preferred or equivalent work experience. Must be able to read, write, and do basic math. Knowledge of transportation industry is a must.

Skills:

• Prior management experience preferred.
• Ability to communicate effectively with a diverse range of personality types.
• Must exhibit strong leadership skills.
• Sales ability.
• Customer service skills.
• Diplomacy.
• Ability to diffuse tense situations.
• Ability to train terminal personnel.
• Knowledge of OSHA regulations.
• Time management skills.
• Knowledge of transportation industry required.
• Ability to utilize Microsoft Word, Excel, Lotus Notes and internet.
• Honesty.
• Ability to delegate.
• Ability to prioritize.
• Knowledge of DOT regulations.
• Must be available 24 hours a day 7 days a Week.

License: Must maintain a valid drivers license.

Physical Requirements:

• Ability to sit or stand for extended periods of time.
• Ability to lift up to fifty pounds.
• Ability to walk on non-forgiving surfaces.
• Ability to work in extreme environmental conditions.
• Ability and strength to operate a computer keyboard, copy machine, printer, fax machines, and telephone.

Responsibilities

• Ensures orders are taken correctly.
• Ensures loads are delivered on time and correctly.
• Follow up on specific customer needs.
• Work with sales department to develop new customers.
• Work with sales department to expand existing customer base.
• Ensure any customer problems are corrected in a timely manner.
• Have a complete understanding of customer products, facilities and personnel.
• Hire, train and discipline drivers, mechanics, dock workers, dispatchers and office personnel.
• Communicate and enforce all company rules, policies, and procedures.
• Schedule and track vacations and personal days to conform with company policy.
• Maintain all necessary paperwork in an organized manner.
• Ensure all employees perform their duties in a safe manner which follows D.O.T. and company regulations.
• Maintain leadership by listening, exhibiting mutual respect, meeting employee’s personal needs, treating all employees fairly, keeping good lines of communications open.
• Ensure all equipment is maintained per OSHA standards.
• Schedule repairs on equipment.
• Fill in as needed.
• Operate a cost efficient terminal.
• Ensure freight is processed in a timely, cost efficient manner.
• Maintain a positive and professional work environment.
• Ensure facility and equipment are clean and safe.
• Immediately correct and repair any facility of equipment deficiencies.
• Enthusiastically support all company quality and safety improvement efforts.
• Properly report and handle all HM incidents, releases and spills.
• Retain all contributory workers and supervisors.
• All office personnel must be reliable, must report for duty on time, and must be available for overtime when required.
• All office personnel must keep management informed.
• All office personnel must maintain a good working relationship with customers, vendors, co-workers, and management.
• Learn and adhere to all applicable company policies and procedures.
• Oversee Dispatch Operations.
• Responsible for Petty Cash and Credit Card expenditures.
• Monitor and correct issues of productivity of the driver.
• Monitor and correct issues of productivity of the driver waiting time.

Goals

• Zero loss and/or damage
• Zero HM spills
• Zero Injuries
• Zero accidents

Job Type: Full-time

Benefits:

• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Canastota, NY: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Microsoft Office: 1 year (Preferred)

Work Location: One location

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