Job description

Manage and track tenant inquires, keep tenants updated and follow-up with tenants to ensure resolution

Handle after hours emergency calls if needed

Meet all daily, weekly, and monthly timelines

Inform Supervisor of any known building problems (no heat, no A/C, broken pipes, etc) and provide updates on a continuous basis

Call, email, text, write letter as needed to get results

Manage the door shaker, Deggie, invoicing and reports

Move in/move out tracking, follow-up and key arrangements and key return

Assist with invoice processing.

Provide purchase order tracking reports

Make sure requested correspondence is sent out within 24 hours

Process HVAC after hour’s requests

Track HVAC times for each building, including night back settings and institute weather action plans when necessary

Follow-up and log temperatures in problem buildings

Review manager walkthrough notes, worklists, if required

Remind managers of pending deadlines

Property site visits as required

Collect bids and write purchase orders when necessary

Help oversee portfolios when managers are absent

Document potential disputes in writing; demonstrate excellent correspondence skills

Transcribe walk through notes if required

Assist with training of new Property Managers

Accurate record keeping and organized file management

Immediately remove calls from voicemail and return tenant calls promptly

Demonstrate superior negotiation skills with contractors and vendors

Verify changes to exterior lights and pylons time clock settings

Assist with ordering routine and non-routine building supplies

Follow up on new tenant move in to assure recording of refrigerators/coolers and carpet protectors.

Roof repair letter follow up
Facilitate timely follow-through on property repairs/problems and immediate supervisors’ requests
Assist the Director of Property Management as needed

Experience using Yardi

Other tasks as assigned

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• On call

Ability to commute/relocate:

• Chicago, IL 60646: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Commercial Property: 1 year (Preferred)

License/Certification:

• Driver's License (Preferred)

Work Location: One location

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