Job description

At CCHS, our goal is to grant equal access to healthcare no matter the economic, social or employment status of our patients. We aim to provide superior patient care! If you have a passion for helping people, for mission work and would like to combine that passion with your clinical skills, this may be the position for you. We offer competitive pay, great benefits with a culture to match.

*
POSITION SUMMARY*
The Patient Engagement Specialist supports and participates in the Patient Centered Medical Home (PCMH) concepts of care coordination and team-based care. The Patient Engagement Specialist will assess, plan, implement, coordinate, monitor, and evaluate healthcare options and services with the goal of increasing the likelihood of improvement to the health status of identified populations across the practice. In addition, this job is responsible for stratifying patient populations, applying the appropriate engagement tactics to support the stratified population to close care gaps, promote wellness screenings, ultimately minimizing potential health risks.

*
KEY RESPONSIBILITIES*

• Collect data on quality metrics and track as required for improvement efforts the assigned patient population listed below:

• Hypertension
• Diabetes
• Asthma
• Pediatrics
• Behavioral Health
• Women’s Health
• HIV
• Dental

• Participate in process/quality improvement initiatives to achieve targets as defined by organizational goals and objectives
• Directs outreach to targeted patients with the goal of meeting identified goals and targets for the stratified population
• Track activities, outreach efforts, and care results and tracks in appropriate database
• Makes multiple attempts to reach patients in specific patient populations and sets goals within scope of the engagement process
• Creates and cultivates relationships in specific patient populations
• Gathers and manages quantitative and qualitative patient data using Electronic Health Records, population registries, and evidenced-based assessment tools
• Provide data management, coordination, and patient outreach as needed for specific target patient populations
• Use internal and external resources (such as claims, Managed Care Organization patient registries, referrals, and pharmacy data) to identify accurate, successful modes of communication with unreachable or hard-to-reach members
• Respond to inquiries from the practice regarding outcomes of outreach calls to patients
• Identify, document, and mitigates patient barriers to improved outcomes
• Prepares and submits reports on the progress of engagement efforts as directed
• Other duties as required

*
POSITION REQUIREMENTS*
Education: Bachelor's degree preferred
Experience:

• 1-to-2 years working in an underserved healthcare setting
• Working knowledge of basic medical terms
• Knowledge/use of Microsoft Word and Microsoft Excel
• Proficient in data management and reporting

Licenses/certifications: CMA certification preferred but not required; BLS is required

Job Type: Temporary

www.arclintfl.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, www.arclintfl.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, www.arclintfl.com is the ideal place to find your next job.