Job description
About Children’s Minnesota
Children’s Minnesota is one of the largest pediatric health systems in the United States and the only health system in Minnesota to provide care exclusively to children, from before birth through young adulthood. An independent and not-for-profit system since 1924, Children’s Minnesota is one system serving kids throughout the Upper Midwest at two free-standing hospitals, nine primary care clinics, multiple specialty clinics and seven rehabilitation sites. As The Kids Experts™ in our region, Children’s Minnesota is regularly ranked by U.S. News & World Report as a top children’s hospital. Find us on Facebook @childrensminnesota or on Twitter and Instagram @childrensmn. Please visit childrensMN.org.
Position Summary
This CHN telephone triage nurse is responsible for triaging incoming calls from clients, assessing needs, giving appropriate clinical options and facilitating referral to primary providers, health care facilities and community resources. The nurse will also educate the caller when appropriate regarding immediate care, advice and preventative behaviors.
Remote MN/WI only. The schedule for this position is primarily dedicated to night shifts.
- Current unrestricted RN license (Minnesota).
- Ability to obtain unrestricted nursing licensure in other states.
- Minimum 2 years of recent nursing experience.
- Experience in an emergency or ambulatory care setting a plus.
- A background in telephone triage is ideal-though not required.
Knowledge/Skills/Abilities:
1. Required for completely satisfactory performance in this job is knowledge of nursing functions, basic anatomy and physiology, and age competency through all stages of growth & development.
2. The ability to demonstrate and perform generic and patient specific population critical competencies based on age and diagnosis.
3. Critical thinking and independent problem solving skills.
4. Positive interpersonal skills.
5. Strong interview and communication skills; including good written and non verbal communication.
6. The ability to utilize time and resources effectively.
7. Ability to delegate.
8. Proficient computer skills are essential.
All job offers are contingent upon successful completion of an occupational health assessment, drug screen, background investigation, and compliance with the U.S. Government Form I-9, Employment Eligibility Verification. Children’s Minnesota requires proof of COVID-19 vaccine, and as recommended by the Centers for Disease Control and Prevention (CDC), immunity to vaccine preventable infectious diseases, prior to employment.
Children’s Minnesota is committed to providing Equal Employment Opportunities to all applicants. EO M/F/Disability/Vet Employer.
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