Job description
We have an exciting opportunity to join our WellNow Virtual Care team as a Telehealth Care Coordinator. This is a fully remote role supports the WellNow Virtual Care department by processing patient registration records to ensure all needed patient information is correctly inputted and captured in our electronic medical records (“EMR”) system.
Come join our team today!
Responsibilities:
- Evaluate patient records for accuracy and completion, and manually transcribe patient data into various EMR systems as required
- Research medical, demographic, and financial elements of patient data to close a patient record efficiently and accurately
- Maintain accurate and organized files, following established policies and procedures
- Identify trends and issues, advise leadership when additional support may be needed
- Complete daily work logs as assigned, proactively communicate results and status
- Demonstrate strong work ethic and attention to detail
- Maintain HIPAA compliance
Minimum Education and Experience:
- High school diploma required
- 1+ year experience with data entry or medical billing, preferably with a healthcare EMR
- Customer service experience preferred
- Strong communication skills
WellNow is an EOE
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