Job description
Our CompanyChanging the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.
We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!
Adobe is changing the world through digital experiences. Helping companies understand those experiences through data and analytics is an essential part of that change. As a member of the technical writing team for Adobe Analytics, you will be at the forefront of empowering users of Adobe Analytics technology. What you'll Do
Plan, write and edit operational and instructional procedures for web-based publications and user sites.
Work with product managers and engineers to turn ideas and concepts into finished written work; translate complex topics into easy-to-digest, plain language content.
Produce content for embedded user assistance technology within the product.
Demonstrate acute technical accuracy and attention to detail.
Help Adobe users feel empowered to learn our products and self-solve troubleshooting issues.
Demonstrate exceptional people, writing, and communication skills with a willingness to incorporate ideas and feedback from others.
Work across teams with geographically remote team members.
Prioritize and lead projects with minimal supervision.
Approach your work with a global mentality, advocate for designs and language that internationalize well, and work with our translations team to improve quality.
Produce content that conforms to the company documentation and quality assurance standards. What you need to succeed
Bachelor's degree or equivalent practical experience.
8+ years of technical writing experience OR 8+ years working closely with analytics software
Solid understanding of Adobe Analytics or other marketing analytics products is a plus.
Solid understanding of Git, markdown, Visual Studio Code, and agile methodology.
Collaborate well with product managers, developers, and other team members
Able to mentor and guide more junior writers.
Able to balance multiple priorities in a fast-paced, constantly evolving environment.
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