Job description

Position Type: Full-Time Salary (Hybrid)
Location: Remote (local to Seattle or Detroit would receive preference)
In 1897 C.C. Filson began outfitting prospectors headed for the Gold Rush with tools and apparel strong enough for the toughest spots on earth. More than 100 years later, Filson remains committed to providing pioneers of all fields around the world with unfailing goods made from the highest quality materials available.

Filson recognizes that it takes a world-class team to make a world-class product. As we build on the Filson legacy of American craftsmanship, we are looking for individuals who share our dedication to innovation, excellence, and superior customer service.
Key Responsibilities

• AX Technical Support
• Minimize business process downtime, and maximize operational efficiencies
• Identify the root cause of identified technical issues and implement solutions that allow the application to resume expected behavior
• Guide AX/D365 processes and offer suggestions for improvements to currently used processes
• Same-day resolution on all assigned critical bugs - long-term solutions on short-term workarounds

• AX Development
• Continuously expend functionality of AX/D365 to meet current and future business needs of the company
• Maintain overall system architecture and standards
• Build new functionality and enhancements to existing functionality that meet the requirements specified through functional specifications
• Maintain organized source control and documentation
• Provide code deployment best practices

• Application Administration
• Ensure AX/D365 uptime, reliability, and performance to maximize user productivity
• Maintain Bedrock's AX/D365 infrastructure, including development, test, and production environments
• Test and install security patches and hotfixes

• Quality Assurance
• Identify and resolve as many potential bugs and issues before projects are released to production to maintain high-level trust with our customers
• Thoroughly test assigned development tasks and projects (after completion) for potential bugs and issues, using standard software testing methods and best practices

Qualifications

• Bachelor's Degree in Computer Science or similar field
• Application development certifications
• 2+ years as a Technical Architect (specifically working with Dynamics AX/D365)
• 3+ years as a Systems Analyst
• Expert knowledge of AX/D365 infrastructure and functionality
• Experience with AX/D365 administrative toolkit, Zendesk, SQL Server, SQL Stored Procedures

Soft Skills

• Demonstrated problem-solving and analytical skills
• Critical thinking
• Decision making
• Collaboration

Physical Requirements:

• Able to sit and work at desk and operate a computer for several hours at a time.
• Use hands and fingers to use computer
• Reach up, across, or down to retrieve resources
• See, talk, and hear
• The employee is occasionally required to stand and walk
• The employee is occasionally required to move or lift up to 10 pounds
• Specific hearing abilities required by this job include the hearing voices through telephone handsets or headsets and through general face to face conversation
• Specific vision abilities required by this job include the ability to read information on a computer screen or on a printed page

Note: This job description is not meant to be all-inclusive. Employee may be required to perform other duties to meet the ongoing needs of the organization.
Filson is an equal opportunity employer. We believe that every employee has the right to work in surroundings which are free from all forms of unlawful discrimination. It is our policy that all decisions involving any aspect of the employment relationship will be made without regard to race, color, sex, religion, age, national origin, marital status, sexual orientation, gender identity, the presence of any sensory, mental, or physical disability, veteran and military status, genetic information, political ideology or any other status or characteristic protected by local, state or federal law. Discrimination and/or harassment based on any of those factors are totally inconsistent with our philosophy of doing business and will not be tolerated.

With regard to applicants or employees with disabilities, the company offers what the law refers to as "reasonable accommodation" to enable a person to perform his or her job.

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Job Type: Full-time

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