Team Member Services Administrative Assistant
Full Time
Philadelphia, PA 19153
Posted
Job description
We can’t wait to share our passion for aviation with you! Join a team that works hard, cares for each other and offers plenty of opportunities to grow.
Principal Duties and Responsibilities:
Team Member Services representatives must keep both the station goals and employee expectations in mind when completing their daily tasks. Everyone is responsible to meet or exceed all performance goals. Monitor phones and re-direct calls. Maintain employee personnel files. Create daily work rosters, database entry, payroll processing. Other duties as assigned.
Minimum Qualifications:
- Previous administrative experience in a busy office environment
- Outstanding organizational skills and ability to multi-task
- Ability to work independently meeting specified deadlines
- Ability to work well with all levels of management and support staff
- Advanced ability with Microsoft Excel
- Excellent writing and speaking skills
- At least 18 years of age
- High school diploma or GED
- Valid driver’s license
Preferred Qualifications:
- Computer skills to include QIK, MS Access Database
- Familiarity with Roster Apps
- Knowledge of basic airport procedures and fundamental job requirements for gate and ramp agents
- Current Piedmont employee with a minimum six months of service
Work Environment:
- Standard office environment, use of computers and other office equipment
- Airport ramp environment, subject to varied weather conditions and elevated noise levels
- All shifts including weekends, nights, holidays and/or irregular shifts
Physical Requirements:
- Frequent stooping, bending, kneeling, walking, standing, reaching, lifting, climbing up and down stairs
- Frequently handle objects up to 25 pounds
The above statements provide a brief description of the general nature of work performed and not intended to be a complete list of responsibilities, duties and skills required for this position. Duties and expectations are subject to change as needed.
Employment is contingent upon a clear Driving Record, 10-year Criminal History Records Check, and Drug Screen as required. We also require proof of High School or GED completion.
Benefit package includes paid training, holiday pay, 401(k), vacation, family travel on the American Airlines network, medical and dental available.
M/F Disabled and Vet EEO/AA Employer
Exceptional Aviators - Major Opportunities
M/F Disabled and Vet EEO/AA Employer
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