Surgery Scheduler Coordinator Women's Center
Job description
MercyOne Central Iowa operates four not-for-profit Catholic medical centers in Des Moines West Des Moines Newton and Centerville and two specialty hospitals – MercyOne Children’s Hospital in Des Moines and MercyOne Rehabilitation Hospital in Clive (965 beds total) – along with more than 20 additional facilities that house more than 50 primary care pediatric internal medicine and specialty clinics. Founded by the Sisters of Mercy in 1893 MercyOne Central Iowa has the longest continually operating hospital in Des Moines and is also one of the largest employers in the state with more than 7000 employees and a medical staff of more than 1000 physicians and allied health associates. MercyOne Central Iowa is a member of MercyOne which was founded in 1998 through a collaboration between CommonSpirit Health and Trinity Health – two of the country’s foremost not-for-profit Catholic health organizations. MercyOne has more than 20000 colleagues in Iowa and surrounding states.
MercyOne provides you with the same level of care you provide for others. We care about our employees' well-being and offer benefits that complement work/life balance.
We offer the following benefits to support you and your family:
- Health/Dental/Vision Insurance
- Flexible spending accounts
- Voluntary Protection: Group Accident, Critical Illness, and Identity Theft
- Free Premium Membership to care.com with preloaded credits for children and/or dependent adults
- Employee Assistance Program (EAP) for you and your family
- Paid Time Off (PTO)
- Tuition Assistance for career growth and development
- Matching 401(k) and 457(b) Retirement Programs
- Wellness Program
Responsibilities
- Maintain the surgery schedule, providing necessary information to patients and physicians.
- Coordinate, register and schedule appointments for patients according to availability.
- Conduct patient pre-certification on proper insurance approval for appointments and medical care.
- Ensure all pre-operative required tests needed prior to surgery, are scheduled and completed.
- Coordinate and ensure necessary equipment is ordered, room availability/scheduled, pre-surgery medication, etc. is arranged prior to scheduled procedure.
- Communicate detailed information and answer patients' questions regarding surgery preparation instructions, arrival / departure instructions relative to procedure.
- Schedule any necessary follow-up appointments, as directed by physicians.
- Receive and screen calls relating to problems that may arise due to date changes and any reasons for cancellation.
- Escalate non-routine issues to the practice manager or physician.
- Perform other duties as assigned by the practice manager or physician.
Qualifications
- High school diploma or equivalent required
- 2 years related experience in a healthcare environment required
Pay Range
$17.04 - $23.43 /hour
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