Summer Opportunities - Patient Representative
Job description
Looking for work this summer?
Get a head start on your career in the healthcare industry!
This position is TEMPORARY and is non-benefits eligible. Individuals who fill this position may be asked to float to more than one location.
WHY CHOOSE TO JOIN US?
WE VALUE OUR TEAM!
When you come to work for Cayuga Medical Associates, you join a growing multispecialty physician group practice based in the heart of the Finger Lakes in upstate New York, with more than 22 specialties located in Tompkins, Cortland, and Schuyler Counties. Partnering with Cayuga Medical Center, we strive to provide the best patient care in our region. Our commitment to service excellence sets us apart. Our Cornerstones: Patient-Centered Excellence, Teamwork, Safety, Respect, and Professionalism, guide us as we provide care for our community.
As a part of those Cornerstones, it's very important to us that we create a work environment where people feel welcomed, comfortable, valued for what they bring to the organization, and recognized for their contributions. It goes beyond salary and benefits. We work hard to develop an environment and culture that attracts top-quality talent. That is what sets Cayuga Medical Associates apart.
What you'll do:
- Check in patients upon arrival
- Verify/update patient demographics
- Scan insurance cards
- Collect outstanding balances and co-pays
- Assist with additional scheduling such as labs, x-rays, procedures, or testing; send orders
- Take messages and triage phone calls
- Schedule patient appointments
- Initiate paperwork for insurance referrals and pre-authorizations
- Check out patient and print CVS
- Responsible for daily cash out and bank deposit
- Records releases
- Monitor fax tank and scan records
Our ideal candidate will have:
- Excellent customer service and problem-solving ability
- Ability to think through potential solutions to issues
- Good time management and prioritization skills
- Good computer skills- Medent and Microsoft Office are utilized
- High school diploma or equivalent
- Previous medical office experience preferred
- College-level training/education in a healthcare support field preferred
- Previous EMR use/training helpful
- Please note, not all of the listed skills are necessary to be qualified or considered for this role.
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