Job description

• Florida National University contributes to the education of a diverse student body within the community it serves. FNU employs and develops a faculty of scholars proficient in the art of teaching. We strive to prepare students for employment in their chosen careers through quality education and instruction. *

Major Responsibilities: Coordinate and assist the Student Services Director with the activities of the Student-Services Department. Assist with promoting and executing activities to enhance the cultural, professional and educational growth of students. Provides support to the students and the administration in regards to interactions occurring throughout student's university life.

Specific Duties and Responsibilities:

1. Read, understand and comply with the University’s mission, the catalog, the University’s policies and procedures, the Staff Handbook and institutional effectiveness process.

2. Responds to communications (email/voicemail) on a daily basis.

3. Assist with the Enforcement of regulations and standards found in the University Catalog and Student Handbook when necessary among the student body.

4. Coordinate, and assist with the Commencement ceremony for graduating students for all campuses.

5. Provide recommendations to Director of Student Services and Campus Dean in regards to student feedback with concerns regarding various departments of the university to ensure student satisfaction and resolution.

6. Encourage student participation and provide assistance in developing the Student Government Association for the campus.

7. Issue and enforce the usage of student ID card throughout the campus.

8. Coordinate and assist in executing the educational, professional, and cultural activities that enhance student growth and development.

9. Assist and facilitates with the participation of students in various student organizations.

10. Coordinate and assist with the implementation of the orientation event for new students.

11. Assist with the Safety plan for students and staff for the campus.

12. Provide information on the Family Educational Rights, Privacy Act and the Department of Education Privacy Act rules to students when inquiries arise.

13. Provides information and support with regards to Title IX.

14. Provide continuing education information to students.

15. Maintain graduate students list database for future Alumni Association.

16. Provide health insurance information to domestic and international students.

17. Participate in self-studies and committees conducted by the university.

18. Performs other duties as assigned.

19. Ensure they are in compliance Title IX of Education Amendments Act of 1972.

20. Follow all FNU Policies, Procedures, Rules and Regulation and the FNU Code of Ethics. As well as, Title IX, Family Educational Rights and Privacy Act, as amended from time to time (“FERPA”), Florida Information Protection Act of 2014, as amended from time to time (“FIPA”), the EU General Data Protection Regulation as amended from time to time (GDPR) and all other applicable federal, state and local laws, rules, and regulations.

Requirements:

· Bachelor’s degree

· Must have supervisory experience.

· Solid understanding of the student life cycle within a school setting.

· Excellent communication, customer service and interpersonal skills, including problem solving, organization and conflict resolution skills

· Ability to work with people from a variety of diverse social and economic background

· Develops constructive and cooperative working relationships with others

· Very strong phone and computer proficiency in Word, PowerPoint and Excel a must, including typing and data entry

· Ability to work independently and adapt to change

· High energy, assertive, results driven and highly ethical

Schedule:

• 2 days from 8:00am to 5:00pm (Monday to Thursday)
• 2 days from 12:00pm to 9:00pm (Monday to Thursday)
• Schedule will alternate on Fridays from the times listed above

Job Type: Full-time

Pay: $18.00 - $19.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Miami, FL 33175: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor's (Required)

Language:

• English and Spanish (Required)

Shift availability:

• Day Shift (Required)
• Night Shift (Required)

Work Location: One location

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