Stratton Mountain Club Concierge

Full Time
Stratton Mountain, VT 05155
Posted
Job description

Seasonal

At Stratton, we are a team of people who work extremely hard and take our jobs very seriously, without forgetting how to laugh and have fun. We choose people that display the talent and attitude that exemplify the high level of service our guests expect and deserve. Our vision is to be A BOLD MOUNTAIN COMMUNITY CULTIVATING EXTRAORDINARY EXPERIENCES.

BESIDES GETTING PAID TO WORK AT AN INCREDIBLE RESORT, WHAT'S IN IT FOR YOU?

Stratton's team members are rewarded with job experience, opportunities for career advancement and some great lifestyle perks for our seasonal team members including:

  • Stratton season pass for all employees

  • Free or discounted (depending on classification) season pass for dependents - this includes spouse &.children under 26 years old

  • Alterra Mountain Company Employee Pass - free lift access & discounts (depending on classification) at all Alterra owned resorts – dependents too!

  • Unlimited introduction letters for 50% off day tickets at IKON partner resorts (depending on classification)

  • Discounted golf, mountain biking and fitness center memberships

  • Employee childcare rates & discounted seasonal programs for self & dependents (depending on classification)

  • Retail and Food and Beverage discounts

  • Industry/Pro-form discounts

  • 12 - $25 lift tickets for your friend & family guests (depending on classification)

  • Onsite medical clinic

  • 401(k) with company match

  • Company paid sick time

Additional perks & benefits for year round employees

The Stratton Mountain Club is looking to hire a concierge to assist club members in all areas of hospitality. The perfect candidate needs to provide exceptional member and guest service. Help plan and coordinate member events and activities associated with the Stratton Mountain Club. This position pays $20.00/hour.

Essential Job Functions

  • Booking lunch and dinner reservations for the members and guests.
  • Using ROSS to book private lessons and ski school programs for the members
  • Set up catering functions for member and guest events
  • Make massage appointments at sports center or arrange to have done at member’s homes.
  • Make tennis court reservations for members at the Sports Center.
  • Make travel arrangements for members using Taxi, Limo or Helicopter service.
  • Arrange babysitting for member’s children.
  • Assist members and guests with resort information, problem solving, directions, etc.

Job Requirements

  • Must have exceptional people and public speaking skills.
  • Need to be highly motivated, resourceful, detail oriented, enthusiastic, outgoing and reliable.
  • Must be computer proficient.
  • Creative problem solving skills a must.
  • Help in creating a courteous, friendly, professional work environment.
  • Willingness to learn and take on new responsibilities

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