Store Manager Job details

Salary

$45000 - $52,000 a year

Job Type

Full-time

Number of hires for this role 1

Qualifications

• Restaurant management: 2 years (Required)
• Driver's License (Required)
• Confidential (Required)
• High school or equivalent (Preferred)
• US work authorization (Preferred)

Full Job Description

SUDH Management LLC. Dunkin Franchisee.

We are one of the fastest-growing Dunkin' operators in New Jersey / Philadelphia with 23+ locations. The structure of our organization is built on teamwork, responsibility, reliability, and exceptional service. We are looking for extraordinary people to be a part of our extraordinary brand.

We are seeking Store Managers preferably with a minimum of 3 years of experience QSR or another similar fast-food establishment.

Restaurant Manager Job Profile Summary

A Restaurant Manager is responsible for providing strong, positive leadership to his/her team to deliver great and friendly guest experiences, operational excellence, and for helping to build profitable top-line sales. They are responsible for the overall operation of the restaurant according to Dunkin Donuts standards, and compliance with all applicable laws. Responsibilities include but are not limited to Team Environment

• 
  Arrive in a timely manner to be ready in position at the start of the scheduled shift.
• Recruit, hire, train and develop their employees.
• Responsible for professional growth & development of assistant managers, shift leaders, and sales associates.
• Communicate job expectations to their team.
• Responsible for assessing all store employees' performance; conducting quarterly assistant manager and shift leader reviews and annual overall performance reviews for all employees.
• Provide coaching and feedback; disciplines when appropriate.
• Responsible for coordinating meetings with team members. Operational Excellence
• Hold guests as highest priority and role model exceptional guest service.
• Responsible for interacting with guests, monitoring store performance based on guest feedback, and following up on consumer care compliments and complaints.
• Maintain a safe, secure, and healthy work environment by following and enforcing safety, food safety, and sanitation guidelines; comply with local and state laws.
• Ensure all shifts are appropriately staffed to achieve guest service goals.
• Ensure Brand standards, recipes, and systems are executed while taking appropriate steps to correct deficiencies.
• Control costs to help maximize profitability.
• Ensure the completion of weekly, and monthly inventory.
• Complete DCP and other vendor orders weekly or as needed.
• Complete temperature and coffee calibration log and provide product order and throwaway sheets on a daily basis.
• Execute all in-restaurant marketing promotions in a timely manner.
• Execute new product roll-outs including team training, marketing, and sampling.
• Must have basic computer skills
• Able to operate restaurant equipment
• Adhere to uniform standards including name tag, collared shirt; hat, and apron when required. Dark blue jeans without any rips or holes and nonslip shoes are required. Guest Focus
• Set and maintain high standards for self and others, act as a role model.

Job Type: Full-time

Benefits: Employee discount

• Paid time off
• Quarterly performance bonus
• Referral program

Schedule:

• 10-hour shift
• 6 days a week
• Weekend availability

Supplemental Pay:

• Bonus pay

Education:

• High school or equivalent (Preferred)

Experience:

• Restaurant management: 2 years (Required)

License/Certification:

• Driver's License (Required)

Work Location:

• One location

You are applying for work with a franchisee of Dunkin Donuts, not Dunkin Brands, Inc. or any of its affiliates. Any application or information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees