Job description

Who is TOCA Football:

TOCA Football is an indoor soccer training center developed by a team of soccer professionals, where innovative and transformative products are combined with unique training techniques, to allow players to focus on precise execution from their first touch. TOCA is where players of all levels go to Find Their Best.

The Position:

The TOCA Guest Service Representative is a position that works in coordination with the mission of TOCA. TOCA's mission is to provide quality instruction to enhance the soccer experience for players at all levels from recreational level to the collegiate and professional levels. This is your chance to invest your time into a company that is developing the future of soccer.

We are looking for someone who will represent TOCA as the first person a customer sees and talks to when they walk through the door or call on the phone. This person is passionate about their job, can communicate in a welcoming and customer focused manner, and multi-task. Our Centers are open from 10:00-9:00 on weekdays, 9:00-5:00 on Saturdays and 11:00-6:00 on Sundays. Hours during the summer months are extended.

The ideal candidate for this position is a highly motivated person who loves sports, has experience working in a customer facing job and can multi-task. The candidate must be willing to work 15 or more hours a week (including weekends).

Other traits that are desired include having a positive attitude, willingness to be part of a team environment, and a desire to be challenged and stretched beyond your comfort zone.

Job Functions:

• Scheduling customers
• Communicating TOCA’s programming and membership model.
• Greeting customers and making them feel welcome
• Calling former customers to invite them back to TOCA
• Responding to voicemails and emails
• Opening and closing of the Center
• Ordering supplies
• Assisting Center Manager

Experience Fit:

• Experience working in a customer facing job

Culture Fit:

• Must have a passion and experience for and in soccer.
• Positive attitude and a team player
• Willingness to learn: An individual that is teachable, coachable, moldable, and a continuous learner
• High character individual that is good at relationship building, is growth oriented, and enjoys working with people.
• Communication and Technical Skills:
• Excellent communication skills
• Comfortable on multiple technological platforms

• Ability to use technology to help themselves become more efficient and effective in maintaining his relationships with clients

Job Type: Part-time

Pay: $16.00 - $18.00 per hour

Benefits:

• Flexible schedule

Schedule:

• Day shift
• Evening shift
• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Denver, CO 80238: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location

www.arclintfl.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, www.arclintfl.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, www.arclintfl.com is the ideal place to find your next job.