Job description

PCMI is looking to hire an experienced Solutions Engineer with a technical background in a client-facing setting who will be responsible for conducting discovery calls with our trained Sales Representative, drafting and delivering presentations, demonstrating the features of the company product, and creating customized software solutions for our clients.

The ideal candidate must be a leader, excelling in communication skills, ownership, creation, and participation with RFP and SOW proposals. The candidate having client implementation experience and a strong technical IT background along with a strong business analyst skill set, will be essential to the success in this role. Warranty industry experience is a plus. You’ll report to the Chief Information Officer.

WHAT YOU’LL DO:

• Ownership, creation, and participation with RFP and SOW Proposals
• Conduct client discovery calls with sales representatives
• Strategize with the sales team to create customized solutions
• Create big-picture software solutions, with a high-level of problem solving skills
• Meet with clients to discuss their hardware and software needs
• Draft and deliver executive level presentations to potential customers
• Design and install customized software solutions for the customer
• Interface with internal teams to effectively resource and project plan
• Highly adept in creation of presentations to get business points acros
• Planning out the effort and timeline for import/conversion of data onto platform
• Testing the performance of the product and fixing bugs
• Developing relationships and maintaining customer relations
• Support the sales team with all technical related queries
• Gap analysis
• Client configuration analysis
• Model office testing support
• Implementation/cutover support
• Go live support
• Issue management

YOUR EXPERIENCE:

• BA/BS degree in Computer Science or Software Engineering preferred
• Previous work experience as a Solutions Engineer
• Familiarity with business hardware and software systems
• Strong Technical IT background
• Client facing/presentation experience
• Strong business analyst skill set
• Project Management experience
• Client implementation experience
• Insurance/warranty industry experience preferred
• Reinsurance knowledge a plus
• Highly proficient in Executive sales PowerPoint deck
• Experience responding to RFP’s
• Sales experience

WHO YOU ARE:

• Strong leadership skills
• Thrives operating in a fast-paced environment with a sense of urgency
• High-level communication skills
• Exceptional interpersonal skills
• Demonstrates a positive, winning attitude
• Exhibits superior time management skills and strong attention to detail
• Works collaboratively with fellow team members
• Ability to present ideas in a clean, user-friendly way

WHO WE ARE:
We’re a growing international software development company with a fast paced, entrepreneurial environment. Our 3 teams located in the US, Poland, and Thailand work around the clock to build our PCRS platform that automates the full administration lifecycle of all extended warranties, F&I products, and service contracts for the automotive industry.

Our Park Ridge office is a tight-knit group of individuals who pride ourselves on treating each other like family.

PCMI’s employee benefits and perks are built around keeping you happy and healthy. We are committed to offering comprehensive packages that cover the spectrum of personal and professional needs to help our employees maintain a healthy work/life balance.

BENEFITS:

· Health and Dental insurance (effective 1st day of employment)

· Long Term Disability insurance

· Flexible Spending Account (FSA)

· 401k with company matching

· Paid time off

· Paid holidays

· Parental Leave

· Annual Salary Review

· Certification Bonuses

PERKS:

· Lunch & Learns

· Professional Development

· Foodie Fridays

· Daily Fruit

· Frequent Outings and Celebrations

· Fun Office Contests

· Casual Attire

· Open Layout

Our Park Ridge office is in walking distance from the Blue Line and located right off I-90/I-294.

Job Type: Full-time

Pay: $74,913.21 - $166,563.18 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Flexible spending account
• Health insurance
• Paid time off
• Parental leave
• Professional development assistance
• Referral program

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: One location

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