We create modern brand experiences that are anything but business as usual. Connecting with humans in a meaningful way takes more than incremental change. It takes radically original thinking. That’s why diversity, equity and inclusion isn’t a box we check, it’s who we are. We encourage everyone to bring their authentic selves to work and value the unique perspectives, backgrounds and experiences of our team members that lead to meaningful outcomes. FKA has curated a deep roster of talent focused on channel-proof brand building, ubiquitous retail commerce, social that impacts the full purchase funnel, and relationship management that uses data to humanize brands and create lasting bonds with customers. Currently, we have more than 600 talented humans in locations across the country, partnering with brands like Verizon, Pop Tarts, Amazon, Audi, Arby’s, and others who are ready to challenge the status quo and reinvent what’s next.

• Day-to-day brand love and customer service monitoring and responding across TikTok, Instagram, Facebook, Twitter, et al pages for best-in-class brand
• Responsible for content calendar planning and management, along with publishing content (paid and organic) across channels
• Lead community activations from surprise and delight ideation to surfacing brand-relevant opportunities for real-time content development to UGC engagement opportunities
• Mine for insights and relevant community information to inform content creation, strategy, and media priorities
• Initiating and managing 3rd party relationships with SMMS vendors and channel partners, keeping a pulse on the ever-evolving changes in the social space

• Ability to prioritize and identify the right response for the right comment
• Attention to detail and a hunger to learn more about new industries
• Experience using SMMS tools such as Sprinklr, Spredfast, or Hootsuite
• Sound written communication and verbal presentation skills and the ability to sell in ideas to clients
• 1+ years of experience in community and/or social media management with the ability to engage and build online communities

At Publicis Groupe, we offer medical and voluntary benefits to our freelancers and temporary employees. Voluntary benefit options include supplemental medical insurance, transportation, and parking benefits, legal benefits, pet insurance, and auto and home insurance.

You must be actively employed for 90 consecutive calendar days in order to be eligible for Publicis medical and voluntary benefits.

You will also be eligible to participate in the Publicis 401(k) Plan after you complete 1,000 work hours in a consecutive 12-month period.

The benefits offerings listed are available to eligible U.S. Based employees, are reviewed on an annual basis, and are governed by the terms of the applicable plan documents.

Formerly Known As is an Equal Opportunity Employer. Our employment decisions are made without regard to actual or perceived race, color, ethnicity, religion, creed, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, childbirth and related medical conditions, national origin, ancestry, citizenship status, age, disability, medical condition as defined by applicable state law, genetic information, marital status, military service and veteran status, or any other characteristic protected by applicable federal, state or local laws and ordinances.

All your information will be kept confidential according to EEO guidelines.

Compensation Range: $24.52 - $36.06. This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. This role may be eligible to participate in our freelancer/temporary employee medical plan through a third-party benefits administration system once certain criteria have been met. This role may also qualify for participation in our 401(k) plan after eligibility criteria have been met.