Job description
Job Description:
Affiliate Inside Sales:
- Gathers and assesses SMB customers hardware, software and technical needs.
- Generates leads to specific departments based on customers’ needs and segments.
- Identifies related future needs for lead generation, opportunity expansion.
- Identifies customer specific parameters and constraints that impact the solution.
- Investigates and optimizes a solution’s fit to the requirements of the customer.
- Identifies probable competition.
- Solicits inputs from team members as required.
- Anticipates some of the potential challenges for the proposed solution.
- Assists peers in area of expertise as needed.
- Assists SMB customers in placing orders via chat
Affiliate Inside Sales:
- Proactively sells Client products, services, supplies and solutions
- Achieves set quota and goals
- Manage a dedicated que to field consistent inbound calls
- Sells complex, multi- products/services within multiple specialty Client programs
- Nurtures and closes new sales opportunities
- Proactively manage and follow-up on leads
- Focus on new accounts daily to build and maintain a robust sales pipeline
- Actively prospects within accounts to Client or cultivate new sales opportunities
- Aggressively reviews account activities in pursuit of upselling and cross-selling opportunities to promote new business
- Applies consultative-selling techniques to identify and advance opportunities
- High focus on continual growth within designated programs
- Multitasking between multiple internal systems while managing the call/sales flow with the customer
- Using customer relationship management (CRM) tools to catch and record customer details and purchasing history/trends
- Cultivating strategic business relationships with key decisions makers in the purchasing approval process
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