Job description
We are in one of the fastest growing segments of technology, and we are looking for someone with passion for mobile technology. This is an excellent entry level opportunity to get into mobile side of IT support industry while developing your skills in this rapidly developing segment of technology.
IDEAL CANDIDATES:
- Well familiar with both Apple and Android OS
- Loves to work in a fast-paced team environment
- Has excellent verbal and written communication skills.
RESPONSIBILITIES INCLUDE:
- Provide email and telephone support to internal and external clients
- Utilize help desk software to keep an accurate account of tasks
- Document steps taken and resolution for assigned tickets
- Work with a variety of users to assist with smartphone and other mobile device troubleshooting
- Build and develop working relationships with clients
- Communicate effectively with peers, management, and clients
- Learn products and plans across all wireless carriers
WE OFFER
· Paid vacation | Paid holidays | Paid sick days
· Starting pay: $20.00 - $25.00 per hour
· Bonuses and Benefits
SEND YOUR RESUME TODAY FOR IMMEDIATE CONSIDERATION AND PHONE INTERVIEW
Job Type: Full-time
Pay: $22.00 - $25.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Professional development assistance
- Referral program
- Vision insurance
Schedule:
- 8 hour shift
Supplemental pay types:
- Bonus pay
Ability to commute/relocate:
- Woodland Hills, CA 91367: Reliably commute or planning to relocate before starting work (Required)
Work Location: One location
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