Job description

Smart TV Experience Manager (Full Time)

You will be the ‘face’ of Google TV smart TVs & streaming devices within a designated territory of big box stores. You will train in-store associates and educate customers on why they should choose Google TV.

POSITION DESCRIPTION:

• Coordinate training programs, education, and workshops to ensure retail sales associates’ understanding of our client’s internet-related services, mobile electronic products, brand awareness, and brand image.
• Follow product training objectives.
• Build and maintain long-term trusting relationships with retail store associates, retail management, and client management.
• Maintain consistency and a highly visible presence in designated retail stores.
• Writes training programs, including outlines, text, handouts, tests, and designs laboratory exercises.
• Lectures classes on safety, installation, programming, maintenance, and repair of software, machinery, and equipment, following outline, handouts, and text.
• Administers written and practical exams and writes performance reports to evaluate trainees' performance.
• Continuously improves/customizes existing programs and courses.
• Provides training using appropriate methodologies, such as one-on-one, classroom, and e-learning/multi-media training.
• Manages, coordinates, and provides logistical support for product and technical education projects as assigned.
• Creates, designs, and implements computer-based, web-based, and other interactive training programs.
• Produces, creates, analyzes, and reports on compliance for all training program completion statistics.

MINIMUM QUALIFICATIONS & EXPERIENCE:

• Minimum one year experience in training or adult education environment.
• Minimum one year of experience in retail, retail operations, retail distribution, merchandising, sales, marketing and/or service organizations required.
• High School diploma or GED is required.
• Must be able to work evenings, weekdays, and some holidays.
• Exceptional interpersonal communication skills are required.
• Strong professional presence with voice command for authoring web-based and/or live presentation skills required.
• Behaviors that exhibit an energetic and enthusiastic attitude required.
• Forward-thinking problem-solver with demonstrated success in going ‘above and beyond’ for internal and external clients and/or customers.
• Proven track record of successful education channels to adult learners on mobile electronic products. Experience in authoring tool applications for learning management system hosting.
• Must be proficient in computer software and internet browsing technologies (Google Chrome, Google Docs, Google Sheets, Google Photos, etc.)
• Ability to use proprietary systems that track personnel and client/product information.
• Strong use and understanding of remote business tools such as smartphones, tablets, and/or laptop use.
• Access to a home computer, reliable 24/7 internet connectivity for e-mail and daily web reporting.
• Access to printing capabilities for training materials, job aids, written reports, etc.

BENEFITS:

A competitive salary along with a full benefits package including medical, dental, Company paid life, short-term disability, Voluntary Life, 401K match, and a generous Paid Time Off program.

COMPANY:

Premium has been pioneering bold retail strategies since 1985 with a single goal; to help our partners advance their industries and the lives of the consumer. Experts in strategy, merchandising, brand advocacy, and support, we employ a tailored approach to answering each client’s unique business needs. Together we're inventing and leading a new era in retail, moving forward by moving beyond what's expected. Behind every decision. Premium.

PREMIUM CAREERS https://premiumretail.com/careers/

Retail experience? Check. An unbeatable work ethic? Check. A burning desire to be part of a team delivering results for a cutting-edge roster of clients? Check. You just might be Premium. Propel brands to new heights with integrity and imagination. Join our team and be the next big thing.

EQUAL OPPORTUNITY EMPLOYER | BACKGROUND CHECK REQUIRED | DRUG TEST REQUIRED | E-VERIFY EMPLOYER

Job Type: Full-time

Pay: From $21.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• 8 hour shift
• Weekend availability

People with a criminal record are encouraged to apply

Education:

• High school or equivalent (Required)

Work Location: On the road

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