Job description
Overview:
Qualifications:
Responsible for providing supervisory leadership in the absence of store management. Typically authority is assigned on an individual shift basis.
Responsibilities:
Job Duties:
- Ability to fulfill all duties listed for a Customer Experience Advocate
- May carry out all opening and closing procedures in the absences of store management
- May supervise store’s crew through assigning, directing and following up of activities, in the absence of store management
- May represent management in resolving customer service issues
- Responsible for completing all mandatory and regulatory training programs
- Perform other duties as assigned
Qualifications:
Education:
- Minimum: High School Diploma (or currently enrolled) or GED
- Preferred: AS Degree or Higher
Experience:
- Preferred: 2 or more years previous experience in related position
Special Conditions of Employment:
- Drug test
- Initial and continuous exclusion and sanction/disciplinary monitoring
- Any and all additional eligibility requirements based on the specific position
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