Job description
Shift Manager
Our Leadership Team
Chick-fil-A Maplewood Leadership's primary role is to serve the team. Our leaders exemplify our core values, and understand, and convey the vision for the business. They always assist in training and holding standards as they change/improve.
Qualifications
The Manager should have all Team Member training completed in order to meet Chick-fil-A standards in the whole restaurant. Managers should drive training, growth and EXCELLENCE in all shift operations.
Manager Level Requirements
Managers are responsible for making sure our vision of EXCELLENCE is executed daily, even when no other leader is present.
Areas of focus:
Training: The manager must be a positive reinforcer of Chick-fil-A standards and store vision/core values.
Cleanliness: The store should be maintained at a wipe-clean state and residue should not be allowed to buildup to where scrubbing is needed. Checklists.
Personal growth: Managers must seek feedback and push themselves to higher levels as the store and business grows.
Manages correct staffing levels for shifts. Filling shifts and making cuts to labor as needed. Assisting with Recruiting and Training their team.
Manager Abstract
Train and prepare team to execute perform operationally when they work. Assist Leadership team in goal setting and making changes to reach goals. Leaders understand accountability and communication go hand in hand. Communication of any issues to the team and leadership is must. Leadership team success is dependent on each leader, you must be able to bring your best every time you work to make sure you are propelling the team forward. Servant leadership is our preferred way to lead on the leadership team. Be willing to go the extra mile in care for the employees.
Availability:
- Open availability on Saturdays is required (May have one Saturday off per month)
- Must be available minimum 45+ hours/week,
- Must be available to Open 5 days a week or available to close 5 nights a week.
Pay: Hourly wage 45-50hr week @ $20/hr.
Job Scorecard
Manager Level:
- Reaching Goals- personal and professional
- Accountability to expectations
- Staff levels and task execution
Manager Focus:
- Systems Management
- Team Training & Accountability
- Communication
Base Package May Include:
- Manager Growth Program (for personal development)
- Cell Phone Expense
- Childcare Expenses
- Health Insurance Premium Deduction
Personal Time Off (PTO):
- 2 Weeks Personal Time (no expiration)
- 1 Paid Day to Serve per year
College Education:
- FREE College (Point University)
- Certifications
- Associates Degree
- Bachelor's Degree
- Master's Degree
- Chick-fil-A Scholarships
- Remarkable Futures Scholarship
- True Inspiration Scholarship
Additional Items:
- Free Meals during shift (50% off all other)
- Referral Bonuses
- Mileage for Business (on personal vehicle)
Future Options:
- 2nd Week PTO after 2 years or 8M in sales
- Yearly review and inflation adjustment
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