Job description
Job Description - Shift Lead
A Shift Lead is someone who is in charge of managing one of your working shifts. Shift leads are responsible for completing the duties outlined in the “Baker” job description. Additionally, their duties revolve around direct reports to the general manager. A direct report provides and demonstrates task instructions, manages attendance, and measures key performance indicators. You should keep records and produce reports that will help to review the team’s performance.
Exceptional communication skills and a passion for excellence are necessary for success in this role. Previous leadership experience is a plus.
Shift Lead Responsibilities
- Ensure employees reporting to you meet performance expectations
- Effectively instructing other employees on the shift
- Establish a safe, secure, and healthy work environment
- Meet deadlines
- Approve work hours
- Maintain excellent customer service at all levels
Shift Lead Requirements
- Previous leadership experience preferred
- Notable communication skills
- An eye for detail and accuracy
- Reliable, with high integrity and a strong work ethic
- A team player
- Professional appearance and attitude
- Computer literacy
- Proactive organizational skills
- Ability to keep a positive attitude in a fast-paced environment
#operations #cookieavailability #serviceavailability #customerservice #cookiequality
Job Types: Full-time, Part-time
Pay: $15.00 - $19.00 per hour
Experience level:
- 1 year
- 2 years
- 3 years
- No experience needed
- Under 1 year
Restaurant type:
- Bakery
- Quick service & fast food restaurant
Shift:
- 10 hour shift
- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
- Night shift
Weekly day range:
- Monday to Friday
- Weekend availability
Ability to commute/relocate:
- West Linn, OR 97068: Reliably commute or planning to relocate before starting work (Required)
License/Certification:
- Driver's License (Preferred)
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
Work Location: One location
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