Service Manager

Full Time
Littleton, CO 80121
Posted
Job description

Pay range determined on experience and qualifications: $80,000 - $120,000 annually

What We Offer

  • Family Owned and Operated
  • Medical, Dental, and Vision Insurance
  • Basic Life Insurance
  • Accidental D&D Insurance
  • 401(K) Retirement Savings Plan
  • Paid Training
  • Paid Vacation
  • Paid Sick Leave
  • Christmas Parties and Luncheons
  • Work-Life Balance
  • Custom and Competitive Wage Plans
  • Career Advancement and Growth Opportunities
  • Employee Assistance Program
  • Employee Discounts on Parts and Services
  • Employee Vehicle Purchase Programs
  • Discounted Rates at Pine Creek Golf Club in Colorado Springs and The Raven Golf Club in Silverthorne

Responsibilities/Duties

  • Plan, organize or manage the work of automotive technicians to ensure that the work is accomplished in a manner consistent with organizational requirements.
  • Direct activities of staff performing repairs and maintenance to equipment, vehicles, and facilities.
  • Create and maintain effective relationships with equipment and supplies vendors and suppliers, to ensure timely and accurate delivery of both.
  • Maximize facility revenue by attracting clients and increasing the value of each service job.
  • Resolve customers’ billing and or service concerns complaints or direct to appropriate department to resolve and follow through to completion.
  • Supervising the service porter staff.
  • Employee scheduling.
  • Responsible for new hire training and employee development.
  • Oversee service drive process and efficiency.
  • Assist with service write-ups and tagging customer vehicles.

Qualifications

  • Service Manager: 2-3 years
  • Valid driver's license and clean drivingrecord (Required)
  • We are accepting applicants with all types of manufacturers experience
  • Prior experience can be dealer or independent
  • Excellent customer service skills and a forward-thinking technology driven mindset

Who We Are

Join us as we embark on our expanding growth adventure. This well-performing company will offer exciting challenges and future career growth opportunities.

At McDonald Automotive, we strive to make every employee an employee for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at McDonald Automotive is critical to its success and we’re always looking for smart, engaging, creative and dynamic people who want to join a team where they matter.

Because our goal is to exceed a client’s total expectation when they arrive at our dealership, we realize we must first provide that to our associates through continual training, career development and opportunities for growth. Our promise is to keep delivering the same award-winning service and value that our community has come to expect from our dealership through the years.

Please complete our Wonderlic assessment: https://apply.wonscore.io/S58XWV/McDonald-Automotive-Group

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Job Type: Full-time

Pay: $80,000.00 - $120,000.00 per year

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Shift:

  • 8 hour shift

Ability to commute/relocate:

  • Littleton, CO 80121: Reliably commute or planning to relocate before starting work (Required)

License/Certification:

  • Driver's License (Required)

Work Location: In person

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