Service Customer Service Representative

Full Time
Sheboygan, WI 53081
Posted
Job description

Van Horn Automotive Group has an outstanding opportunity for a professional, self-motivated Customer Service Representative for our Service departments in Sheboygan County.

The Service BDC Representative will assist the organization with enhancing customer satisfaction, increasing service, and building meaningful customer relationships.


Family Born. Employee Owned. The Van Horn Automotive Group has been empowering people and amazing customers since 1966, and now has over 17 locations throughout Wisconsin and Iowa with over 650 employees. Being employee-owned offers a unique benefit that invests in you and your future. As a 77% owner, our employees receive contributions to a qualified retirement plan that is 100% funded by the company!!


Why work as a Service BDC Rep at Van Horn:

  • Generous paid time off policy including vacation, personal days, and holidays
  • Gym/workout reimbursement
  • Tuition reimbursement
  • Health, Dental Vision, 401k & more!
  • Paid volunteer time: 16 hours of paid time off annually to volunteer for organizations of your choice
  • Employee discounts on vehicles, parts, and service
  • Employee Owned - Employee Stock Ownership Program (ESOP)
  • Professional work environment
  • Promote from within culture
  • Community involvement
  • Employee referral program
  • Holiday parties, brewer game, summer picnic & more!

Your Responsibilities:

  • Scheduling vehicles for service
  • Ordering parts
  • Answering customer questions
  • Making customer follow up calls


Qualifications:

  • High School Diploma or equivalent
  • Valid driver’s license
  • Previous customer service experience
  • Excellent phone skills

Employee Owners Do It Better- Come find out for yourself!

https://youtu.be/b3Hwla0CyD0

Van Horn Gives: As upstanding members of the business community, we are active participants in local charities, events, and activities. Our family values carry over into all we do, and we eagerly engage ourselves in opportunities to use our resources to enhance and aid the lives of others. We provide our employees paid time to volunteer in charitable organizations in our communities. See how you can make a difference and get paid for it!

https://youtu.be/WqOdBbTPAzo

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