Senior Sales Manager:

Essential Functions and Responsibilities

Proactive Account Management with primary focus on the group intermediary segment Education, Associations, Legal & Entertainment segments. Maintains relationship with each accounts’ key group buyers (large and small), end users as appropriate, and other buyers globally who impact the account’s group buying process.

• Understand sourcing & can develop a plan to penetrate the primary markets.
• Develop/implement key segment strategy & managing key accounts (both existing & target).
• Make personal visits, when necessary to target areas and call on companies and associations located in assigned market or area.
• Book incentives, meetings, conferences, and social guests from assigned areas.
• Dedicate significant amount of time to face to face & direct telephone sales.
• Rework & update old account files and solicit new accounts.
• Respond to all correspondence from assigned areas and trace dates for reworking and follow up.
• Maintain membership and contacts in hotel industry associations.
• Develop new accounts by being inquisitive of accounts they have for subsidiaries, competitors, and smaller groups.
• Set-up site inspections and follow through with organizing site visit.
• Attend trade shows pertinent to assigned areas and attend meetings, seminars, and functions through membership in association.
• Maintain accurate forecast and recap information.
• Meet sales goals as outlined by the Director of Sales and Marketing on a monthly, quarterly, and annual basis.
• Actively participate with industry organizations (MPI, PCMA, ASAE, etc.) locally/regionally. Will require a time commitment during regular business hours away from the sales office.
• Employ revenue management techniques and strategies to recommend Group rate proposals.
• Develop, implement, and constantly modify sales action plans.
• Negotiate and close contracts that meet the hotel's business plan objectives. Desired arrival, departure and volume patterns must be met.

Qualifications

• Excellent communication skills - oral and written
• Must have carried a substantial sales goal within the last 5 years
• Excellent networking, negotiation and presentation skills required
• Able to work flexible hours to include client entertainment
• Must be a skilled manager, have strong organizational skills, and have thorough knowledge and understanding of hotel operations.
• Must be actively involved in key industry organizations and seen as a dynamic seller for the hotel.
• New York City or New York metropolitan area experience is preferred but not required.
• Excellent communication and organizational skills, ability to speak multiple languages is a plus

Preferred Prior Experience:

• Selling large group in the NE market
• Conference Center experience preferred

Required Education:

• High School Diploma or Equivalent

Preferred Education:

• Bachelor's Degree in Business, or a related field OR commensurate experience.