Job description

Essential Duties

• Monitor the shared Outlook mailbox for all communications; archive, distribute and respond as necessary; maintain and update all client related information on SharePoint as new alerts and information is provided.
• Review, distribute, and complete client questionnaires; update the shared reference resource with responses, commonly used language and references.
• Complete, track, and send monthly client reports: Complaints Report, CCKQC Assessment, QM Non-Call Tracking, Contested Files, Notary Listing.
• Launch new hire and annual trainings, download and save all training completion certificates, and maintain training logs.
• Review and update rosters with change in employment status; update Firm Contact Matrix.
• Provide clients with updated COI’s as they come due for renewal.
• Assist the Compliance Analyst with ongoing internal audits and reports.
• Other duties as assigned.

Requirements

• Strong attention to detail.
• Previous compliance experience preferred but not required.
• Must be a self-starter and organized.
• Familiar with SOP’s is preferred.
• Ability to work in a fast-paced environment, with the ability to prioritize and balance competing, time-urgent demands.
• Excellent written and verbal communication skills.
• Strong interpersonal skills with the ability to work collaboratively and with people at all levels of the company.

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Flexible schedule
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Tampa, FL 33609: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor's (Preferred)

Work Location: One location

www.arclintfl.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, www.arclintfl.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, www.arclintfl.com is the ideal place to find your next job.