About:
Macy’s is proudly America’s Department Store. For more than 160 years, Macy’s has served generations at every stage of their lives. Our customers come to us for fashion, value and celebration.

Macy’s Marketing delivers a healthy, profitable customer franchise that is growing through engagement and acquisition. Our team leads strategic initiatives such as personalization and monetization, as well as our Star Rewards Loyalty program.

Take the helm of one of the world’s most beloved brands and help bring it to life for our customers. As part of our team, you’ll own, guide, and direct marketing efforts, motivating our customers to strengthen their relationship with our brand. Constantly creating, innovating, and exploring the new, you’ll drive customer engagement and loyalty while sparking excitement.

Job Overview:
Santa Claus is the center of the Santaland experience and Macy’s primary holiday ambassador to the public during the Holiday Season. Santa Claus is expected to cheerfully greet and welcome all Santaland guests offering a portion of his time to diligently listen to their holiday thoughts and wishes. Santa Claus may be expected to appear on camera performing these duties through scripted interactions with Santaland Elves.

Essential Functions:

• Conduct visits with Santaland guests
• Ensure the magic of Santa is present in each of his visits
• Cheerfully meet, greet and take photos with guests of all ages
• Perform other duties as needed
• Regular, dependable attendance & punctuality

Qualifications and Competencies:

• Santa experience preferred
• On Camera Acting experience preferred
• Ability and desire to work with children required
• Customer service experience required
• Effective communicator
• Leadership
• Customer Service
• Punctuality
• Cheerful and enthusiastic disposition
• Ability to engage and entertain children
• Flexible with scheduling and available to work retail hours which may include day, evening, weekends and/or holidays or sales events depending on business needs

Physical Requirements:

• Prolonged sitting required with people on your lap posing for photos