Scheduling Specialist/Customer Service

Full Time
Dallas, TX 75252
Posted
Job description

Pillar to Post Home Inspections

The Duggan Team

Remote (Must live in the DFW Metroplex area to attend weekly meeting)

$15.00 per hour - Part-Time


Job Details:

$15.00 per hour

Work from Home

Hours: 2 Shifts Available: Please only apply if one of these shifts is acceptable.

Sunday 12-6

Monday 10-7

Tuesday 7:30-5

Wednesday 10-7

TOTAL: 30.5 Hours (4 day work week)


Tuesday 7:30-5

Thursday 10-7

Friday 10-7

Saturday 8-6

TOTAL: 33.5 Hours (4 day work week)


Job Description:

The Scheduling Specialist is a key point of contact for the client and shares the responsibility of building and maintaining those relationships.


Duties will include, but are not limited to:

Answering inbound calls

Scheduling Inspections and maintaining calendar for multiple inspectors

Promoting company services through client education

Quality Control follow up

Responding to inquiries, concerns, etc. via email, text and verbally

Miscellaneous clerical duties

Maintaining high level of customer satisfaction


Qualifications:

High School Diploma or Equivalent

2+ years related work experience

Excellent Verbal and Written Communication Skills

Ability to multi-task, prioritize and manage time effectively with little supervision

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