Job description

Founded in 2003, Guardian Angel Senior Services was created from a dream that we could make a difference in the lives of seniors and go above and beyond the call of duty. We pride ourselves on hiring individuals who have the heart of a caregiver, a passion for this field, and a commitment to our clients.

Schedule: M-F 8am-5pm

Location: Springfield , MA

Employment status: Full time, exempt

We’re looking for someone who is ready to:

• Schedule Caregivers based on availability and client needs
• Update schedule changes as needed and communicate to all parties involved
• Update Client and Caregiver Schedules, Availability, and Information
• Input new Client information
• Develop relationships with caregivers, clients and case managers
• Review schedule accuracy for payroll and billing
• on call rotation
• Performing other related duties as assigned
• Participate in OnCall rotation

The scheduling coordinator must be a multi-tasker who is an organized, natural problem solver. Must have the ability to operate standard office equipment, such as a copy machine, multi-line telephone, computer, printer, and fax machine.

Previous experience with high volume scheduling or related preferred - experience with homecare scheduling is preferred but not necessary.~ Great opportunity for applicants with previous caregiving experience! ~

The right candidate will have:

• A minimum of two (1) year experience in home health care
• Understanding of the home care and/ or ASAP network a plus
• The ability to interface effectively and professionally with clients and families
• The ability to handle stressful situations with compassion, understanding and patience.
• Excellent decision making, negotiation, time management skills, and written and verbal communication skills
• good written , verbal and computer skills
• Salary commensurate with experience and industry standards

Job Type: Full-time

Pay: $20.00 - $22.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• On call
• Weekend availability

Experience:

• 1 home care scheduling: 1 year (Required)

Work Location: One location

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