Range USA is the leading indoor gun range and retail operator in the nation. We are motivated to provide the easiest and best customer service in the USA. We believe every member of our team contributes to our success and every single customer should have a great experience at our stores and online. Join us as we continue to grow throughout the nation. At Range USA, you have an opportunity to make a big difference in our mission.

EMPLOYEE BENEFITS:

Free Elite Membership (Unlimited Shooting)

Industry Leading Online and Store Discounts

Free Classes

Ability to Utilize Manufacturer Programs

No firearm experience needed: We Offer Paid Training

POSITION DESCRIPTION:

Position Title: Sales Associate

Reports To: Store Leader

Classification: Part-Time/Non-Exempt/Hourly

POSITION OVERVIEW:

The Sales Associate role ensures every single SPB customer is provided the assistance and knowledge to fulfill the experience they are seeking by being proficient in product knowledge, selling skills and operations. The main responsibility of the Sales Associate is to convert SPB customers to buyers with sales that fulfill the desired experience.

JOB DESCRIPTION:

Commitment to the mission of Shoot Point Blank by promoting responsible firearm ownership and usage through an engaged, honest, and knowledgeable team effort.

Providing outstanding customer service that is dedicated to exceeding customer expectations and fostering lasting relationships.

Greeting customers and facilitating the customer experience.

Convert SPB customers to buyers by asking for the sale to fulfill desired experience.

Ensure our customers leave with the complete package supporting their main purchase.

Inform customers of Shoot Point Blank services, discounts, exclusive offers, sales, and promotions.

Conduct range customer check-in in an efficient and friendly manner.

Maintain the range timer for proper tracking of customer time

Ensure an efficient and compliant range firearm rental process

Utilize radios to communicate with Range Safety Officer regarding safety and customer issues

Answering customer questions regarding product pricing, features, benefits, and availability.

Maintaining compliance with all involved government agencies including 4473 and background check processes.

Stay up to date on new product and industry news.

When acting as an ecommerce picker, the pickup dashboard must be checked every hour and any new orders should be picked.

DESIRED SKILLS & EXPERIENCE:

Possess the following core values:

Curious

Passionate

Do It Right

Know Your Stuff

High School Diploma or equivalent required.

1-2 years of customer service sales experience preferably within a specialty retail environment.

Ability to understand, recall and follow complex compliance regulations and the ability to work with highly confidential information.

Availability to work a flexible schedule and hours necessary to open and/or close the store including nights, weekends, and holidays.

Must be 21 years of age.

NOTE: This job description may be changed or updated as necessary and is not inclusive of all the duties and responsibilities that may be expected to be performed.