Palm Beach Shores Resort is looking for a Room Attendant

We offer generous employee benefits which include:

• Health, dental and vision insurance
• Paid time off (including a birthday holiday!)
• 401k with generous employer match.
• Resort Discounts nationwide AA M/F/Vet/Disabled

EEO AA M/F/Vet/Disabled

Purpose of the job: To maximize Guest satisfaction by providing neat and clean units and exceeds guests and team member expectations.

Essential duties and responsibilities:

1. Meets and exceeds customer and team expectations.

• Provides value added service to customers by doing whatever reasonable and possible to

• Provides value added service to customers by doing whatever reasonable and possible to meet or exceed customer expectations.
• Communicates effectively with customers, co-workers, and supervisors.
• Demonstrates teamwork by cooperating and assisting co-workers as needed.
• Performs other duties as required to provide excellent service.

2. Insures customer satisfaction by cleaning customer units daily according to operational policies and standards.

• Removes soiled bed and bath linens and replaces with clean linens as required.
• Removes accumulated trash and debris from units as required.
• Clean bathroom area.
• Dust all surfaces.
• Replenish unit amenities.
• Vacuum unit as required and clean and mop the floor.
• Clean kitchen area.
• Clean patio area.
• Reports unusual circumstances to Housekeeping Supervisor.
• Reports maintenance requests to Supervisor.
• Turn in articles left in units to Housekeeping office for “lost and found” handling.
• Leaves all customer belongings in stay over units unless they have been discarded in the trash.

3. Maximizes job efficiency and neat, orderly appearance by maintaining supply cart and vacuum cleaner.

• Stocks supply cart correctly.
• Places cart and vacuum cleaner in the closet.
• Replaces and/or empties vacuum cleaner bag daily.
• Clean cart and vacuum cleaner on a regular basis.

4. Insures quality and quantity of the contents of the linen closet by organizing and cleaning it.

• Check stocks daily.
• Notifies Supervisor immediately if any stock shortages exist.
• Pulls any damaged or rewash linen and return them to the Laundry.

5. Insures safety and maximum security.

• Secure the locks on linen closets and linen chute doors.
• Reports all “Do not disturb” or bolted door units to Supervisor at the specified time.