Job description

Join Segra and grow your career with us as we continue to provide our customers with a superior experience!

Who is Segra?

We are one of the largest independent fiber network companies in the Eastern US. Segra has a broad and dense service footprint across the Mid-Atlantic and Southeast. We are known for our future-forward infrastructure and state-of-the-art voice and data technology solutions for businesses and the public sector, as well as wholesale transport services to some of the world’s largest carriers. Our network features the latest advances in IP, Ethernet, and dark fiber architectures, as well as high-performance data centers throughout the Mid-Atlantic and Southeast regions. In addition, our network powers technology solutions such as Hosted Voice, Security, and Cloud.

We have engineered our entire company operations to put our employees and customers at the center of everything we do. We invest in the communities of our employees and customers by hiring the best local talent and continually upgrading our network infrastructure. We have over 900 employees in 90 facilities, including 14 sales offices in 44 markets. We exist purely to help people and businesses within our footprint be successful.

Job Summary
Responsible for CRM Billing journal entries, including taxes and accruals. Completes review of month over month CRM billings to identify changes and determine potential drivers. Responsible for CDG Billing journal entries and creates a monthly summary of payments from customers on CDG Billing accounts. Completes review of month over month CDG billings to identify changes and determine potential drivers. Performs the monthly PSPN Commission preparation, accrual and reporting during month-end close.

Responsible for completing month account reconciliations for:

• CRM Accounts Receivable
• CDG Accounts Receivable
• CDG CABS Reserve
• Advance billing
• Customer Deposits
• USAC Receivable
• Accrued PSPN Commissions

Manages ERATE Universal Service Fund funding program for schools and libraries and Rural Health Care for telemedicine accounts including PSPN; processes monthly credits to schools, libraries, and Rural Health Care accounts; verification of funded accounts in WFM; monthly billing of ERATE for monies adjusted and reconciliation of payments versus adjustments. Researches, resolves, and audits billing problems and discrepancies. Establishes program tracking mechanisms and controls to reduce exposure to billing errors and ensure Segra is billing and collecting all amounts allowed by the programs. Works closely with cross‐functional organization to resolve and support customer billing issues/inquiries. Must also ensure that record retention is performed within USAC rules and regulations.

Duties & Responsibilities

• ERATE, Rural Health Care and PSPN administration, billing, reconciliation and analysis
• Monthly account reconciliation functions
• CDG and CRM Billing journal entry and monthly review/reporting

Qualifications

• Education: Requires BS/BA in Accounting or Finance
• Experience: 2-5 years of experience in Accounting/Finance field or 2-3 years of experience in ERATE, USAC or government funded programs required
• Key Competencies:
• Dept/Org Scope & Impact - Fully competent and productive professional contributor, working independently on larger, moderately complex projects/assignments that have direct impact on department and area results
• Problem Complexity - Performs full range of standard professional level work that typically requires processing and interpreting, Identifies problems and possible solutions and takes appropriate action to resolve more complex, less clearly-defined issues. Demonstrates skill in data analysis techniques by resolving missing/incomplete information or inconsistencies/anomalies in more complex research/data
• Autonomy - Nature of work requires increasing independence; receives guidance only on unusual complex problems or issues; Work review typically involves periodic review of output by supervisor and/or direct 'customers' of the process
• Knowledge - Possesses and applies a broad knowledge of principles, practices, and procedures of particular field of specialization to the completion of moderately complex assignments. Solid knowledge of organization's technologies and practices
• Influence/People Leadership - May provide general guidance/direction or train junior level support and professional personnel. Establishes and maintains rapport with internal and external customers.
• Intermediate Excel experience required.

SEGRA is committed to being an equal opportunity employer. The company does not discriminate on the basis of sex, race, color, creed, national origin, age, religion, sexual orientation, gender identity, gender expression, pregnancy, genetic information, veteran status, disability, or any other characteristic protected by applicable federal, state, or local laws in employment with or treatment once employed in the company. No question on this application is used for the purpose of limiting or eliminating any applicant from consideration for employment on any basis prohibited by applicable local, state or federal law. Individuals with disabilities may be entitled to a reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. Please inform SEGRA’s personnel if you need assistance completing this application or to otherwise participate in the application process.

NOTHING IN THIS APPLICATION FOR EMPLOYMENT SHALL CREATE AN EXPRESS OR IMPLIED CONTRACT OF EMPLOYMENT.

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