Job description
RETAIL TEAM MEMBER (RETAIL WELLNESS ASSOCIATE)
Are you a sales & hospitality leader with a passion for helping others?
General Overview
Do you enjoy delicious food, learning and developing others, building meaningful relationships with customers, and making a substantive difference in their lives, solving problems, eating for free, fostering a culture of fun and being paid for your success? Fitlife Foods may be the new path you have been seeking.
Fitlife Foods is the leading multi-channel prepared meals company throughout Florida and Georgia. With 12 stores and sustainable home delivery subscription business, Fitlife powers customers to be their best by offering with the best in prepared meals, and wellness coaching.
Our core purpose is to elevate the way people feel with a combination of the meals that we create, as well as the coaching and guidance we provide both to our customers and our team members.
We are seeking a hospitality minded, sales and community relationship builder who will take accountability for connecting emotionally with customers on the shop floor and events to provide an informative and fun experience.
No food production. All meals are sourced from our central culinary facility in Plant City, FL.
Ideal candidates will emulate the following values:
- Being passionate about creating a welcoming and fun customer experience
- Feeling empowered to act and help grow their store
- Being contagiously optimistic with their coworkers and customers and recognizing challenges as opportunities
- Being accountable for the growth and success of their location as well as their personal success
- Practicing gratitude daily by having fun and recognizing that we get to do purposeful work
Retail Team Member Mission & Responsibilities:
- Greet and connect with customers on the shop floor and guide them through our store tour while providing an interactive and engaging store experience.
- Actively listen to customers and answer their questions by being highly knowledgeable and confident about menu items (ingredient level and function), Project U wellness coaching, delivery, and other Fitlife Foods services and benefits.
- Support in the maintenance of a neat and tidy store presentation to ensure a positive shopping experience per Fitlife Foods store standards guidelines to maximize selling opportunities.
- Explore and engage in opportunities to collaborate with local businesses in the community to cultivate relationships with trainers, business owners, and patrons.
- Assist store leadership with meal inventory management processes, such as unloading weekly shipments and noting delivery discrepancies.
What a Successful Retail Team Member Brings to the Table:
- Confidence and eagerness to be the first to approach new customers and build relationships.
- High energy and enjoys helping others.
- A competitive spirit and a passion to grow our business and be rewarded for achieving sales goals.
- Pride for their personal appearance and verbal and non-verbal language.
- Athletically minded; has a passion for health and fitness.
- Responsible, dependable, action-oriented team player who has a will to win.
- Insatiable appetite for learning and problem solving; if you see an opportunity to improve anything and anyone, you are an agent of positively inspired continuous improvement.
- Attention to detail and initiative to get things done before being asked.
- Casual dining / restaurant serving, hospitality and / or health and fitness sales background.
- Reliability and flexibility to work evenings, weekends, holidays, and extended periods of time to meet the needs of the business.
- Embraces Fitlife’s core Vision & Values.
Benefits:
- Competitive compensation
- Training and advancement opportunities
- Recognition and bonus programs
- Referral bonus
- Free meal per shift
- Exciting and fun work culture
- Group health, dental, vision plan
- Paid time off and holidays
Predictive Index Assessment:
In order for your application to be considered complete and submitted, you will need to complete the Predictive Index Behavioral Assessment at: https://assessment.predictiveindex.com/4a67865f-7685-4a43-9c35-950fa40bb6a4. This should take less than 10 minutes to complete.
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