Job description
Tervis is a 75-year old company with a loyal customer base who love our made-in-America, lifestyle drinkware. We carefully select the best possible locations for our colorful, contemporary stores.
Ensure customers visiting our stores have a positive shopping experience that translates into sales. Treat all internal and external customers with respect.
Essential Functions:
- Welcome Customers to the store promptly and personally
- Educate customers on Tervis products and services including personalization and custom order
- Maintain store standards for cleanliness and organization
- Utilize suggestive selling/up selling techniques using the SMILE program
- Operate Cash Register/POS system/Credit Card Machine
- Track/drive sales goals
- Maintain selling floor merchandise presentation
- Assist in daily inventory replenishment/ticketing
- Inform customers of custom order policies and procedures
- Adhere to custom order and trademark/register mark policy and procedures
- Educate customers on Tervis Made for Life defective return policy & procedures
Required Experience:
- Evening, holiday, and weekend availability
- Basic computer skills
- Ability to stand for long periods of time
- Bending, stooping and overhead reaching required
- Must be able to lift 35 pounds
- Previous retail and cash handling experience preferred
Other duties and responsibilities:
This job description does not list all job duties. Occasionally supervisors or managers may ask you to perform other duties. Performance is measured against the tasks listed in this job description and these other duties. Management has the right to revise the job description at any time. The job description is not a contract for employment and either you or the employer may terminate employment at any time, for any reason.
From: Tervis
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