Job description
A bit about us
Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. When you’re on our team, you’re taken care of, encouraged to learn and grow, and given lots of opportunities to do so. Give us your best, and we’ll give it right back. Sound pretty sweet? Then come join us!
The Retail Operations Generalist is responsible for supporting the functions of Trek Retail Stores. Responsibilities include ensuring the smooth and safe operations of our expanding store fleet. You will be the first point of contact for our stores. Will work with our Operations Specialist’s to oversee the ongoing operations of all our stores. Must be fluent in French and Remote is available.
Position Responsibilities:
- Collaborate with Implementation, Design/Visual, IT, Loss Prevention, Business Development and Store Staff to setup and maintain store facilities across North America
- Collaborate with Operations, Business Development, and Finance teams related to store repairs and maintenance
- Setup and manage utilities, store maintenance (HVAC, plumbing, electrical, etc.), necessary inspections, vendors
- Assist in new store acquisition and openings, onboarding stores and integrating them into standard ongoing operations
- Accountable for timely completion of all store repair & maintenance requests.
- Correspond with stores via CRM, email, and phone
- Other projects as needed
Position Requirements:
- Fluent in French written and verbal
- Ability to delivery unparalleled customer service
- GSD attitude, ability to prioritize and multitask
- Ability to communicate, both verbally and written, clearly and concisely in English is required
- Loves organization and structure
- Limited travel may be required
- Available to work weekends/flexible start times
Trek Benefits:
- Flexible and fun company culture
- Supplemental health care
- Dental insurance, Vision insurance
- Free Life insurance & optional term life insurance
- Competitive vacation package
- RRSP matching plan
- 12 weeks of maternity leave with 100% pay
- Flexible holiday schedule – 9 statutory holidays
- Employee discounts on all product
Job Type: Full-time
Pay: $50,000.00 - $65,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Shift:
- Day shift
- Morning shift
Weekly day range:
- Monday to Friday
- Weekend availability
Work Location: Remote
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